Glidewell Dental

Production Assistant - Call Center ( Monday to Friday 6:30am to 3:30pm)

Glidewell Dental  •  Irvine, CA (Onsite)  •  3 hours ago
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Job Description

Essential Functions
  • Provides DL-Admin support such as but not limited to ship date verification and scheduling, case scanning, task crediting, work orders/product codes updating, and department coordination.
  • Evaluates cases to ensure all Company quality standards are met.
  • Assists management and production in all company initiatives implemented.
  • Loads and organizes case distribution carts according to established guidelines.
  • Monitors case flow for rush cases; distributes rush cases promptly to prevent production delays and ensure efficient workflow.
  • Routes cases to correct department based on production criteria.
  • Monitors delayed cases; updates ship dates.
  • Ensures communication regarding production updates between working shifts are clear, concise, and open.
  • Utilizes GO Location Scan to keep track of case location and status on production floor.
  • Ensures high productivity by problem solving and coordinating with production to meet turnaround time schedule.
  • Tracks and collects evaluation case data to create reports.
  • Performs other related duties and projects as business needs require at direction of management.
Education and Experience:
  • High School Diploma or equivalent.
  • Minimum (1) year of dental production experience.
Special Requirements/Certification:
  • None.

Pay Range: $18.00/hr

Glidewell Dental

About Glidewell Dental

Glidewell is America’s largest digital dental lab, pioneering industry-first innovations that expand what’s possible in restorative dentistry. Our mission is to make advanced dental care more accessible and affordable by combining open digital workflows, AI-powered manufacturing, and vertically integrated operations.

We meet dentists where they are on their digital journey, offering flexible solutions that fit any practice—accepting all scanners, digitizing analog impressions, and delivering restorations with unmatched speed and consistency.

Glidewell leads the dental lab industry in technology, education, and clinical support, empowering dental teams through comprehensive CE programs, streaming media, and hands-on workshops.

As the pace-setter in dental lab innovation, we remain committed to driving down costs, improving outcomes, and supporting the next generation of dental professionals.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Irvine, California
Year Founded
1970
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