Job Description

An Amazing Career Opportunity for a Production and Warehouse Supervisor!

Location Shannon, Ireland

Job ID: 45047

Working Hours: 8:00 to 16:30 Monday-Friday

The Production and Warehouse Supervisor role is a collaborative position that plays a key role in the success of EMEA Fulfilment Operations. The person selected for this role will ensure that the production and warehouse operations run smoothly and efficiently.

The qualified candidate will lead the team to meet daily operational and business metrics, monitor employees’ performance, support production and warehouse activities .

The role is responsible for effective people management, including leading, coaching, and developing team members to achieve individual and operational objectives.

This includes providing clear direction and guidance on day‑to‑day activities, setting performance expectations, conducting regular feedback and performance reviews, and addressing performance or behavioural issues in a timely and constructive manner.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference? Join us and help shape the future of security.

Duties and Responsibilities include but are not limited to the following. Other duties may be assigned

• Manage a team of 10-12 production and warehouse operators.
• Host daily production meetings to discuss safety and business metrics.
• Review daily build plan to establish work schedules and priorities.
• Review performance metrics and contribute to corrective action.
• Manage employee performance.
• Make decisions and solve problems by analyzing data and evaluating results to optimize production.
• Communicate with appropriate stakeholders.
• Ensure proper and safe operation of all production equipment.
• Prepare and submit reports and proper analysis to senior management as required.
• Adaptable and able to work efficiently.
• Manage day to day activities with a hands-on approach while adhering to standard operation procedures.

Education and/or Experience

• 3-5 years of people manager experience in a manufacturing or warehouse environment preferred.
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Working knowledge of Oracle and Agile platforms

Customer Expectations

• Excellent problem-solving skills.
• Sense of urgency.
• Customer Centricity.
• Effective data-driven decision-making skills.
• A dynamic and positive person.
• Able to consistently meet targets and deadlines.
• The ability to write reports and compile accurate records.
• A dynamic and positive person.

Work Requirements

• Compliance to all relevant HID Global policies and procedures related to Quality, Security,Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel, may be required. Therefore employees must possess, or be able to acquire a valid passport.
• Willingness to work a flexible schedule.
• Must be legally eligible to work in Ireland.
• Be able to endure intermittent bending, crouching, pushing, pulling, stooping and reaching.
• Be able to stand for extended periods of time, working from 8-10 hours per shift.

What we can offer you:

• Competitive salary and rewards package.
• 39 hour week Monday to Friday day shift.
• Health insurance.
• Annual bonus opportunity.
• Pension contributions.
• 23 days holidays per year.
• Paid overtime.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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