Best Buy Canada

Product Tester

Best Buy Canada  •  Canada (Onsite)  •  13 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

You’ll love it here! We are hiring immediately for a Product Tester!

As a Product Tester, you’ll play a key role in assessing, validating, and processing electronic devices within our fast‑paced Geek Squad City environment. You’ll thoroughly test products to determine whether they are defective or operational, ensure units are accurately dispositioned, and help restore devices to a saleable state when applicable. You’ll also support additional technical service duties and contribute to smooth workflow across the department.

Shift Requirements

  • 7:30 AM to 4:00 PM
  • 6 month contract

What you’ll do as a Product Tester

Product Testing & Disposition

  • Test electronic products to accurately determine whether each unit is defective or fully operational.
  • Physically and electronically disposition units to the appropriate next step in the workflow.
  • Remove stored customer information and restore devices to saleable condition when required.
  • Support additional technical service tasks as needed.

Technical Support & Workflow Assistance

  • Assist with cell phone testing, and repair processes across major brands including Apple, Samsung, and BlackBerry/RIM.
  • Perform testing and wiping of used games and related media.
  • Maintain compliance with privacy regulations, including PIPEDA.

Material Handling & Operational Duties

  • Safely perform material handling tasks (up to 50 lbs).
  • Support operational projects and additional responsibilities as assigned.
  • Ensure accurate documentation and system updates using tools such as SMARTS, Windows Control software, and Microsoft Office.

What we’re looking for

  • Minimum 6 months’ experience in a service center or similar technical environment.
  • Minimum 6 months’ experience testing electronics (cell phone testing/repair experience is an asset).
  • Strong knowledge of privacy compliance (PIPEDA).
  • Experience with testing/wiping used games.
  • Technical knowledge in electronics testing, refurbishment, and repair.
  • Ability to work well under pressure with strong attention to detail.
  • Comfortable performing repetitive tasks.
  • Effective verbal and written communication skills.
  • Ability to lift up to 50 lbs consistently.

Education

  • Grade 12 or equivalent.
  • A Consumer Electronics Diploma or Computer Studies (with electronics focus) is preferred.

Why you’ll love it here

  • Competitive compensation and benefits.
  • Employee discounts on the latest tech.
  • A fun, inclusive, and supportive team environment.
  • Opportunities to build and grow technical skills.
  • Hands‑on experience in a fast‑paced, dynamic environment.

Join our amazing team!

We’re looking for passionate, detail‑oriented product testers who thrive in a technical environment and want to make an impact every day at Geek Squad City.

Base pay range

Hourly pay rate: $18.00 - $18.68

Pay may vary by province. Pay listed is for the location advertised.

9200 Airport Road, Brampton, ON L6S 6G6

This posting is for a vacancy.

Best Buy Canada

About Best Buy Canada

Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centres, or Canadian Headquarters (CHQ) or https://bestbuyexpress.retail.jobs.bell.ca/en/ for a full listing of positions in our Best Buy Express locations.

Best Buy Canada is one of the largest omni-channel retailers of consumer electronics, computers and entertainment products, related accessories and services in Canada.

Best Buy Canada Ltd. operates as a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY). Best Buy Enterprise is a multinational retailer of technology, entertainment products and services with a commitment to growth and innovation. We have approximately 100,000 employees across the United States and Canada. The Best Buy family of brands and partnerships collectively generates billions of dollars in annual revenue and includes brands such as Best Buy; Best Buy Mobile; Best Buy Express; Geek Squad, Magnolia Audio Video; and Pacific Sales.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Vancouver, CA
Year Founded
2001
Social Media