Do you want to join a world-class technical support team?
This is a unique opportunity to join a growing customer support team dedicated to providing great customer experiences for current and potential Trackman customers. You will further support Trackman team members both nationally and globally to ensure all customer and staff needs/requests are addressed or resolved in a timely fashion. You will represent our brand and technology by working with potential customers in answering Trackman sales related questions.
If you enjoy the game of golf, you will have the chance to test Trackman and Trackman related software(s) and then provide quality feedback to our developers. This includes the opportunity to go out and test the equipment and understand the product in depth - all with the focus of providing great support to our customers.
Trackman products and systems are sold to the top athletes, organizations, and teams and we are committed to providing outstanding customer service.
At Trackman, you will play a central role in supporting and assisting our worldwide network of customers, including top tier instructors, tour players and manufacturers within golf.
Experience in customer service
Flair for solving technical issues (IT, network, windows updates etc).
Good computer skills required (Windows OS, iOS, Office 365 and remote software)
Great communication skills on the phone, email, and in-person
Attention to details - you ensure nothing slips through the cracks
You enjoy juggling several issues simultaneously
Interest in golf
Ability to have flexible work hours - week-end duties will occur as we work as a global support team.
So what does TrackMan do?
TrackMan is a fast-growing sports technology company that helps athletes in golf, baseball, American football, and soccer get most out of their game. We do this to support player’s development and to make their experience more engaging. Our products are a combination of high-tech radar-based tracking devices, applications, and even sports simulators. We are an integrated part in the training of the world’s sports superstars, the largest, professional teams, and by millions of amateurs across the world.
We develop and manufacture our products primarily in Hørsholm, Denmark, and sell them globally. We are around 650 employees globally, primarily in our offices in Denmark, the US, Japan, and Korea. We are privately owned which allows us to make decisions fast.
Share our passion!
Apply today and join a company with great technologies, great colleagues, and great opportunities to grow. The start date is as soon as possible, and interviews take place on an ongoing basis.
Since 2003, TrackMan has been on the forefront of providing reliable performance data solutions and industry-leading innovation to customers all over the world. Our products are used by professional and amateur athletes in a broad spectrum of sports, ranging from the popular segments of golf, baseball, and tennis, to more unique disciplines like the Olympic Game's hammer throw and shot put. TrackMan’s proprietary, radar-based technology drives the next generation of performance analysis and statistics. Not only does the TrackMan provide a seamless user experience across multiple devices, but TrackMan’s data is also instantly displayed for analysis or entertainment purposes. Being it for gaming or performance purposes, any player now has the possibility to unleash his/her full potential through our technology.
Golf
TrackMan is the choice of the golf industry's top players, coaches, club fitters, and equipment manufacturers. TrackMan is also used by the world's largest broadcast companies from the Golf Channel to BBC, and CNN World. With a more interactive experience for viewers and players, TrackMan improves all levels of play, from the pros to the weekend golfer.
Baseball
We work with the best in baseball, including every MLB team, many of the top Japanese and Korean professional teams, dozens of the best NCAA teams, and all of the leading US amateur baseball organizations. Now, players at all levels can measure, evaluate, and interact like the pros.
Careers
We know that great people make great products. At TrackMan, we believe that diversity in perspective and background are the key to spark innovation. With a focus on the customer’s experience, integrity in our daily work, and collaboration with our team we create an atmosphere that’s fun and exciting to work in. That’s why we try to hire people based on those values, and that's also why our organization represents people from many different continents, making TrackMan a global and diversified company.
