Job Description

The goal of the Product Support Sales Representative (PSSR) is to establish, qualify and maintain contact with our customers in the region and increase sales of parts and service solutions through technical expertise and exceptional relationship building with the maintenance planners.

Pay type: Full Time / Permanent

Compensation: Commissions

The listed target compensation includes commissions and other variable pay components and reflects expected annual earnings. It represents just one part of our total rewards package, and additional performance‑based bonuses or other elements may also apply.

As a Product Support Sales Representative-Energy/Power Systems, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
• Promote and increase parts sales, exchange components and provide customer support to secure agreements
• Assist in the development of programs to achieve objectives aligned with the department to support the customer base
• Assist in building marketing/prospecting plans and closing strategies for new business
• Conduct presentations to promote Caterpillar parts and service through our service facilities
• Collaborate with customers to reduce the operating cost of their Caterpillar fleet through Repair before Failure, Preventative Maintenance, Predictive Maintenance (Planned Component Replacement and Contamination Control)
• Collaborate with respective MSRs and ISRs to promote a team selling approach
• Develop and implement a yearly territory plan aligned with regional and Corporate objectives
• Keep customers current on new products and offerings from Caterpillar
• Monitor any competitive literature or advertising to ensure our customers receive the fairest price possible

Must-haves for this role:

• Post-secondary education
• Minimum 5 years of experience in product support sales

About Toromont Cat Power Systems

Toromont Cat Power Systems is an industry leader in the supply and integration of backup and prime power generation systems, rental generators, marine engines and industrial engines through customized engineering and packaging. A division of Toromont Industries. The Power Systems division is dedicated to supporting our success.

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable