Help business leaders make strategic decisions
Our team and what we’ll accomplish together
#LI_REMOTE
The Mobility Postpaid Acquisition Team resides within the Consumer Marketing organization. We lead new customer acquisition for TELUS and Koodo, developing pricing strategies across rate plans, device offers, bundling and other targeted initiatives. The team is also responsible for go-to-market planning and strategy, orchestrating how offers, tactics, and programs are brought to market across owned, direct, and digital sales channels.
Your competitive insights directly inform pricing decisions, promotional strategy, and how we position TELUS and Koodo to win in the market. Without timely competitive data, we'd be flying blind. You'll be the competitive eyes and ears for Pricing, Channel, Brand, and Product teams—your analysis shapes strategy decisions that directly impact customer experience and revenue.
This isn't administrative data tracking—you're doing detective work to uncover competitor moves, market patterns, and opportunities that shift how we compete. As a member of this team, you'll contribute to strategic initiatives that directly influence how millions of Canadians choose their wireless provider.
What you’ll do
Monitor competitive pricing, promotions, offers, and product positioning across multiple brands and key competitors on an ongoing basis
Gather competitive intelligence through multiple channels (market research, sales channel feedback, customer data, public sources, and third-party tools) and maintain organized competitive tracking systems
Analyze competitive trends and patterns, identifying shifts in market positioning, new offer types, and emerging competitive tactics
Create clear, compelling competitive analysis reports and briefs that distill complex market information into actionable insights for the wider team
Support the development of competitive response strategies by providing timely, accurate intelligence on competitor moves and market reactions
Collaborate with cross-functional teams (Pricing, Channel/Sales, Brand & Value Proposition) to gather primary and secondary competitive data
Maintain competitive dashboards and reference materials that track key metrics, pricing changes, and offer portfolios across the market
Identify trends, anomalies, and patterns in competitor behavior that signal strategic shifts or new opportunities
Support post-campaign analysis by benchmarking our offers and performance against competitive alternatives
What you bring
1-2 years of relevant experience with a strong foundation in research, analysis, or marketing
Exceptional attention to detail with the ability to track and organize complex, multi-source information accurately
Strong analytical mindset with the ability to synthesize data and identify meaningful patterns and trends
Clear writing and communication skills, with the ability to present findings in compelling, easy-to-understand formats
Curiosity and intellectual rigor—you ask good questions and dig deeper to understand the "why" behind market movements
Proficiency with spreadsheets, data visualization tools, and basic research methodologies
Strong organizational skills and ability to manage multiple research projects simultaneously
Collaborative spirit and willingness to support team members across functions
Nice-to-haves
Bachelor's degree in Business, Marketing, Economics, Communications, or a related discipline
Experience with competitive intelligence tools, market research platforms, or business intelligence software
Familiarity with telecommunications industry structure, competitive dynamics, or mobility market trends
Experience creating presentations or visualizations using tools like Tableau, Power BI, or similar platforms
Knowledge of pricing models, promotional tactics, or customer acquisition in subscription or telecom services
Previous internship or work experience in market research, competitive analysis, or product marketing
Exposure to marketing analytics or performance tracking methodologies
Strong interest in developing expertise in competitive strategy and market analysis
At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.
A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.
A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.
A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.
An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.
We're always building Canada, join us at www.telus.com/careers
