Job Description

Product Specialist - NorwayOsloFull-timeInternet / Electronics / Games - Product / Planning / Project managementResponsibilitiesProduct:
• Update live file with competitors and prices/offers. Updated twice a month
• Respond to customer service on product-related questions.
• Update customer service on important matters related to product
• Support the network on product-related questions in Lark, email and by phone
• Update product page on Sharepoint
• Stay up to date on our models, competitors and market trends
• Follow and answer product related questions in SoMe channels to capture problems and general feedback
• Check that mkt cars are updated and with the correct settings
• Participate and assist at events
• Assist with product launches
• Coordinate GTM plan between relevant departments within the company
• Assist with reviewing technical data
• Assist HQ with software translations
• Responsible for PT cars
Training:
• Create training and product videos
• Collect and analyze customer insights, regulatory developments, and market trends.
• Benchmark Xpeng’s products against competitors to ensure strong market positioning.
• Collaborate with sales, marketing, and after sales to optimize the customer journey.
Requirements
• Expected to have above average interest in the automotive industry and car models
• Bachelor degree or higher level of education
• Fluency in oral and written English and Norwegian.
• Able to travel and attend meetings as well as events.
• Able to generate new ideas and creative solutions.
• Excellent organizational and management skills.
• Ability to multi-task and to get the job done when needed.
• Ability to learn and use Macbook and related systems and programmes necessaryQualifications-- Apply