Job Description

Who We Are

At Spex, we’re redefining what's possible for people who depend on specialist wheelchair seating. We’re a passionate team that delivers industry-leading, adjustable seating systems designed to transform the lives of wheelchair users through comfort, function, and posture.

As part of our growth across the UK, we’re expanding our support to our private wheelchair dealers and equipment providers. Our mission? To empower our dealers and partners with the tools, training, and products they need to offer life-changing solutions for their clients—and drive success for their businesses.

This is your opportunity to join a company where innovation meets heart, and where your role has real meaning every day.

Role Responsibilities

As a Product Specialist, your focus will be on supporting our network of authorised dealers, helping them succeed commercially and clinically with Spex products.

You’ll be the go-to person for product support, training, and sales growth—ensuring our dealers are equipped to represent Spex with confidence.

Your key responsibilities will include:

• Dealer Relationship Management: Build and maintain strong, trust-based relationships with existing and new private dealers. Understand their needs and help them integrate Spex products into their day-to-day business.
• Sales Enablement & Growth: Proactively support your dealer accounts to grow Spex sales, identify upselling opportunities, and convert competitor users to Spex through smart, consultative engagement.
• Product Training & Support: Deliver tailored product training to dealer teams—both virtually and in-person—ensuring they understand Spex’s unique value proposition and can present, fit, and support the products effectively.
• Technical Expertise & Clinics: Provide hands-on clinical and technical support when required, including participating in joint visits, fittings, and assessments with dealers and their clients.
• Territory Development: Identify new opportunities for dealership growth, on-board new partners where required, and help underperforming accounts reach their potential.
• Promotions & Product Launches: Work with marketing and the broader team to roll out new product launches, dealer campaigns, and co-branded promotions.
• CRM & Sales Administration: Manage your pipeline, quotes, and activity via CRM to ensure visibility, accurate reporting, and target tracking.

Who We’re Looking For

We're seeking someone who thrives in a commercial, customer-focused role with a passion for dealer engagement and sales success.

You’ll be a great fit if you have:

• Previous experience in dealer support, account management, or B2B product sales—preferably in mobility, rehab, or assistive technology.
• A strong understanding of the wheelchair/rehab dealer market in the UK.
• Confidence delivering product training and demonstrations.
• Great interpersonal skills—you’re just as comfortable chatting on a workshop floor as presenting in a boardroom.
• A proactive and consultative mindset—you don’t just take orders, you build solutions.
• Willingness to travel regularly and stay overnight when needed.
• An understanding of clinical or technical aspects of wheelchair seating is advantageous but not essential if you’re a fast learner.

Benefits of Joining Spex

• Make an Impact: Play a crucial role in helping our private dealer partners offer life-changing products to their clients.
• Growth-Driven Role: This is a strategic opportunity to shape how Spex is delivered and represented across the UK private market.
• Work-Life Balance: Flexible work hours, work-from-home flexibility, and generous paid leave.
• Professional Development: Ongoing training and support in sales, clinical, and technical skills.
• Positive Culture: Join a passionate, supportive team where your success is celebrated and your voice matters.
• Resources to Succeed: Access to demo equipment, modern tools, and full marketing support to help drive growth.

Job Location

This is a field-based UK role. Home office setup with flexibility for travel and overnight stays. Applicants must reside in the UK and have a full driver’s license.

How to Apply

If you're ready to be the bridge between cutting-edge seating technology and top-tier dealer partnerships, we want to hear from you.

Apply with your CV and a cover letter detailing your relevant experience and why you’re a great fit for this role to careers@spexseating.com

Closing Date

Applications close: 30th May 2025

Spex is an equal opportunity employer.