Job Description
The candidate required to work at Jakarta, Indonesia.
Client Overview
Our client is a leading Indonesian consumer electronics company established in 1999 and headquartered in Jakarta. The company offers a diverse range of products, including smartphones, laptops, tablets, PCs, IoT devices, wearables, and electronic accessories.
With a strong understanding of local consumer needs and a commitment to delivering innovative technology at accessible price points, the company combines agile manufacturing capabilities with a broad distribution network. It fosters a dynamic, fast-paced working environment focused on product innovation, quality, and continuous improvement.
Job Role
The Product Specialist will be responsible for strengthening the company's electronic accessories portfolio through market research, competitive analysis, technical product expertise, and product performance monitoring. The role focuses on smartwatches and smartbands, audio and TWS devices, and mobile power accessories such as power banks and chargers, ensuring products remain competitive in terms of specifications, features, pricing, quality, and market positioning.
The position will also support product certification, technical sales activities, product launches, and training for internal sales teams, promoters, and distribution partners. The successful candidate will collaborate with R&D, Legal, Operations, vendors, certification bodies, and commercial teams to ensure product readiness, regulatory compliance, and continuous improvement.
Key Responsibilities
- Conduct market research and competitive analysis to identify market trends, consumer preferences, pricing strategies, and opportunities for product positioning and development.
- Provide technical product support by preparing proposals and presentations, sharing product expertise, and assisting sales teams during customer meetings, tenders, and product demonstrations.
- Coordinate product certification processes, including TKDN and Postel, and manage related documentation and communication with vendors, internal teams, and certification bodies.
- Conduct product training for sales teams, promoters, and distributors, and prepare product fact sheets, sales kits, and product launch materials.
- Monitor product quality and performance, investigate product failures, conduct root cause analysis, and recommend improvements.
- Analyze sales data, customer complaints, and market feedback to identify opportunities for product improvement.
- Prepare monthly or quarterly reports covering sales performance, market trends, competitor activities, and strategic recommendations.
Candidate Requirements
- Bachelor's degree (S1) in Management, Marketing, Industrial Engineering, or a related field.
- Minimum 2–3 years of experience in Product Development or Product Management within the consumer electronics industry, particularly handling TWS devices, smartwatches, power banks, chargers, cables, or IT accessories.
- Demonstrated experience in product research, competitive analysis, product positioning, product development, and go-to-market activities.
- Practical experience in technical product presentations, product training, sales enablement, or product performance analysis.
- Strong understanding of market research, competitive intelligence, cost analysis, profit margins, product development lifecycles, and go-to-market strategies.
- In-depth knowledge of hardware specifications, product features, compatibility, quality management, failure analysis, and root cause identification.
- Ability to analyze sales data, customer complaints, consumer behavior, and product performance to prepare actionable reports and recommendations.
- Understanding of regulatory compliance and product certification requirements, including TKDN, SNI, Postel, and ISO, with the ability to support related documentation and certification processes.
- Strong presentation, training, communication, negotiation, analytical thinking, creativity, innovation, and problem-solving skills, with the ability to collaborate effectively with internal teams, customers, vendors, and certification stakeholders.
- Professional English proficiency in speaking and writing for daily stakeholder communication and reporting.
Job Code: #908