Diasorin

Product Specialist

Diasorin  •  Onsite  •  5 hours ago
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Job Description

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.

Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."

Why Join Diasorin?

  • Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.
  • Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.

Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.

Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.

Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact!

Job Description

Working hours

(fulltime =1)

1

Number of incumbents

1

Job Title

Product Specialist

Location

Warszawa, Poland

Department

Sales & Marketing

Guidance by

Team Leader Product Specialists

Guidance from

Job Objective

The activity of the Product Specialist provides a close assistance to Sales & Marketing Teams in the Territory in the definition of a competitive offer to customer and in ensuring a direct assistance for 2nd level queries and supportive training working in synergy with the Sales Team.

Tasks & responsibilities

  • Work in synergy with the Sales and Marketing force of the Territory in the preparation and presentation of various projects, underlining the advantages of the system offered in relation to competition.
  • Prepare an analysis of the new market opportunities, providing the technical reports that will be enable the Sales and Marketing force of the Territory in the identification of the strategy to be pursued.
  • Analyze of new and consolidated installations, ensuring a correct preparation of offers to customers, via a thorough analysis of customer work flows and requirements.
  • Provide educational presentations, lectures, seminars, consult technical communications, etc.
  • Assess customers´ needs in the Territory, create / increase the customer demand through communication activities at the hospital clinic.
  • Assists in data analysis and resolution of second level assistance requests. Get information in regards to their area of competence: customers turnovers and main parameters End User prices in the Territory, tenders in which the company is involved and commercial projects
  • Support of the Team with product knowledge
  • Participation in reviewing process
  • Ensure compliance with the Quality Management System, the Company Policies and the Corporate Procedures.
  • Reporting on regular basis with accordance to rules established
  • Ensure the all ISO/SOP processes are followed

Education

  • Master’s Degree, preferably in fields related to Biology

Professional experience

  • A minimum of 3 years service experience in the Diagnostic sector as Application Specialist and/or Service Specialist at Country level
  • Previous experience in IVD (In Vitro Diagnostics) and/or highly regulated FDA environments and biotechnology industry

Knowledge and skills

Skills:

  • Excellent communication skills and prompt internal / external customer response rate
  • Service-oriented mentality and a strong focus on customer needs
  • High problem-solving and decision-making capability
  • Effective project management and analytical skills
  • Interdisciplinary thought and treatment and quality awareness
  • Well-organized, ability to work well independently as well as part of a team
  • High commitment and self-motivation

Technical Competencies:

  • Knowledge of the laboratories ‘process flow.
  • Seasoned experience using Microsoft Power Point, Work and Excel
  • Very good knowledge of Windows 2000/Windows XP/Windows 7

Languages:

  • Fluent in Polish and English, both spoken and written

Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and Canada and to complete the required employment eligibility verification document form upon hire.

Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. If you are a US or Canada candidate and require assistance or accommodation during the application process, please contact the North America Talent Acquisition Team at hrtalent@diasorin.com or 1-800-328-1482 to request an accommodation.

The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations.

Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre-employment background check and drug screen, subject to applicable laws and regulations.

This position is not eligible for partnership with a third-party search firm vendor without expressed, written consent from the Diasorin Human Resources Department.

Diasorin

About Diasorin

Headquartered in Italy and listed on the Italian Stock Exchange within the FTSE MIB Index, Diasorin is a global leader in the In Vitro Diagnostic (IVD) field and, since 2021, has been active in the Life Science business. For over 50 years, the Company has been developing, producing, and marketing reagent kits used by diagnostic laboratories worldwide.

The Group operates across five continents through 35 companies, 4 branches, 10 manufacturing facilities, and 9 research and development centers. Our extensive diagnostic testing and life science offering, continuously enhanced through significant investments in research, positions Diasorin as the player with the broadest range of specialty tests available in the diagnostic market, identifying the Group as “The Diagnostic Specialist.”

With a team of over 3,200 employees worldwide, including more than 400 researchers, we are committed to improving healthcare and enhancing people's quality of life. We value diversity, skills, and talent as key drivers of innovation and excellence, fostering an inclusive work environment that evolves alongside the ever-changing landscape of global healthcare.

Industry
Biotech & Life Sciences
Company Size
1,001-5,000 employees
Headquarters
Saluggia, IT
Year Founded
Unknown
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