Job Description

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Full Version

We are looking for a skilled and motivated Product Specialist to manage and support our cooling product portfolio. This role combines product management, technical expertise, and cross-functional coordination, acting as a key interface between customers, internal teams, and global partners.

The ideal candidate has a strong background in automotive cooling and refrigeration systems, along with the ability to support both technical and commercial activities.

Key Responsibilities

Product Portfolio Management

• Manage the locally sold Webasto cooling product portfolio, including marine cooling products and products dedicated for the Japanese market
• Work closely with Webasto subsidiaries and regional manufacturing partners to ensure alignment of product availability, specifications, and lifecycle activities

Technical & Application Support

• Provide customer-facing application and technical support for cooling products
• Collaborate with the Technical Support team to resolve technical issues and ensure optimal product performance

Quality Coordination

• Coordinate quality-related topics, including issue tracking, internal alignment, and reporting
• Investigation, root cause analysis, and corrective action processes for field and 0km issues

Internal Support & Documentation

• Support the Technical Support team with documentation, training materials, and product-related information
• Contribute to technical knowledge sharing and internal capability development

Sales Support

• Provide technical clarification and support for sales activities related to cooling products
• Assist in customer communication, ensuring clear understanding of product capabilities and application requirements

Qualifications

• Experience in automotive cooling and air conditioning systems, with a strong understanding of product functionality and applications
• Application experience in refrigeration systems, ideally including certification for refrigerant handling
• Background in product management, product engineering, or lifecycle management, with knowledge of relevant processes
• Experience in product quality management, including:
• Field issue handling
• Corrective action coordination
• Continuous improvement initiatives
• Experience in marine or specialized cooling applications (good to have)

Skills & Competencies

• Strong technical communication skills with the ability to explain complex concepts clearly to both customers and internal stakeholders
• Proven ability to work effectively across functions including engineering, quality, sales, purchasing, and supply chain
• Structured, analytical, and proactive problem-solving approach
• Strong coordination and organizational skills
• Customer-focused mindset with a collaborative attitude

Short Version

Product Specialist

We are looking for a technically strong Product Specialist to manage our cooling product portfolio and support customers across automotive and marine applications. This role combines product management, technical support, and cross-functional coordination with global teams and manufacturing partners.

You will play a key role in product lifecycle management, customer application support, and quality issue resolution, while working closely with engineering, sales, and supply chain teams.

Ideal profile:

• Experience with automotive cooling / AC and refrigeration systems, ideally with an existing refrigerant certification
• Background in product management, engineering, or lifecycle management
• Strong technical communication and problem-solving skills
• Experience in quality topics and field issue handling

If you enjoy working at the intersection of technology, customers, and global collaboration, we’d like to hear from you.

Webasto is an Equal Opportunity Employer. We do not discriminate against race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.