Why you’ll love this role
Metcash is growing fast — and so is our ambition. As we scale our retail and supply chain operations, we’re transforming how our People & Culture systems, data and processes support both our frontline and salaried workforce.
This newly created role sits at the heart of that transformation. As Product & Service Owner (SAP SuccessFactors), you’ll take end to end ownership of a critical enterprise platform, shaping how it operates today while driving optimisation and long term value as the business continues to grow.
It’s a rare opportunity to combine product ownership, service leadership and real impact in shaping how our people systems support thousands of team members across the business.
Extra reasons to join us
🌿 Flexibility & balance: Flex Ready & Family Friendly accredited employer + hybrid working options
🌟 More time for you: 5th week leave, wellbeing + volunteer days
📚 Grow your career: Ongoing learning and development support
🤝 Inclusive & supportive: LGBTQ+ Bronze & Mental Health Gold employer
What you’ll do
What you’ll bring
Be part of something bigger
Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O — fuelling an unstoppable network of independents across Australia.
We welcome applications from all backgrounds, including First Nations peoples. If you need adjustments or support during the process, let us know — your privacy and dignity will be respected.
This role is managed by our internal Talent Acquisition team; please no agency enquiries.
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#Hybrid
At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.
Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.
At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.
Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.
