Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable, and innovative?
We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Product Trainer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibility
Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
Designing and executing quality training to external clients across different markets as needed
Ability to conduct training sessions in English and Filipino
Provide weekly classroom training and onsite/online training to external clients
Maintain effective communication with customers to establish further training needs
Gather feedback on customers and propose solutions to gaps
Evaluate the effectiveness of training and modify materials and processes as appropriate
Assist in creating and updating of Product User Guides in English and Filipino
Conduct internal product training sessions for onboarding staff across various countries
Type of Training
Induction: Company and Product Introduction
New Product Launch
In-depth Cartrack Solutions training
Requirements
Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience
At least 3 years in a learning and development and/or training
Confident to conduct stand-up presentations
Can work onsite in Makati
Willing to do field work
Cartrack is a leading global Software-as-a-Service (SaaS) platform provider for small, medium and large businesses, as well as consumers needing a software platform for data analytics to optimise fleets, driver behaviour, insurance risk, safety and asset recovery.
Data analytics remain Cartrack’s primary offering, in addition to growing its artificial intelligence and value-added services to deliver a tangible return on investment to its subscribers.
Cartrack is also renowned for its agility and speed in developing innovative, first-to-market solutions that are aimed at further enhancing the customer experience.
Cartrack’s impressive organic growth since being launched in South Africa in 2004 has resulted in an extensive footprint in 23 countries across Africa, Europe, North America, Asia Pacific, and the Middle East. With an active subscriber base in excess of 1.5 million, the Group ranks among the largest of its peer companies globally.
Cartrack is a vertically integrated service-centric organisation owning all its unique intellectual property and business processes, ranging from in-house design, device and software development, mobile-technical workshops and sales. Hence, Cartrack is in full control of delivering superior service while also protecting its industry-leading margins and clean balance sheet.
