Job Description

About the Role

Supervise and coordinate the planning, provisioning, and timely dispositioning of product reviews best utilizing available resources and facilitates customer service, while meeting company plans and goals.

Qualifications (Required & Preferred)

Education: BS/BA in related field (P) such as Accounting, Business, Supervision, Engineering, or equivalent experience

Experience 5-10 years experience in Planning, Manufacturing, Warehousing, or Engineering (P)

Areas of Knowledge: Scheduling (P), Planning and Estimating (R), Manufacturing or Warehousing (P), Dynamics AX System Knowledge (P), APICS (P), Material Resource Planning (P)

Skills: Typing or Keyboarding (R), Windows based software (R), Organization (R), Strong Communication (listening, oral, and written) (R), Excellent Math skills or Complex Provisioning (R)

Role Responsibilities

• Coordinate the product reviews recommended and referred. Material should be dispositioned within two days from receiving an answer.
• Coordinate with engineering to ensure recommended dispositions are entered timely
• Monitor and ensure that backlog integrity, for all areas, is 100% accurate when re-routing/dispositioning product reviews.
• Assist with planning, routing, auditing and issuing material to customer orders when diverting non-conforming material to other orders.
• Utilize salvage and surplus inventory when planning for shortages on orders with partial scrap out.
• Follow all safety procedures throughout the plan.
• Continually assist in the development and streamlining of current P.R. system.
• Develop Product Review data analysis to track how many P.R.'s per week/month and what customer was affected.
• Develop standard language for communicating with sales regarding P.R.'s