Group O

Product Reliability Technician

Group O  •  $16 - $20/hr  •  United States (Onsite)  •  3 hours ago
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Job Description

Product Reliability Technician

Department: Engineering

Employment Type: Full Time

Location: Haslet, Texas (405)

Reporting To: Gregory Frenzel

Compensation: $16.00 - $20.00 / hour

Description

The Product Reliability Technician supports engineering and operations teams by assisting with equipment maintenance, troubleshooting, and product testing. This role helps ensure products meet quality standards and customer requirements through preventive maintenance and timely repairs.

Key Responsibilities

Essential Functions:

  • Perform routine preventive and corrective maintenance on equipment and document work completed.
  • Assist in troubleshooting and repairing mechanical and electrical issues using appropriate tools.
  • Support production by verifying test-related failures and escalating issues when necessary.
  • Work with engineers and technicians to resolve problems and document solutions.
  • Participate in equipment setup and commissioning for new projects.
  • Provide basic technical support and training to operators to maintain efficient production flow.
  • Help maintain spare parts inventory and ensure tolls and equipment are calibrated.

Secondary Functions:

  • Assist with process improvements and reliability initiatives.
  • Support development and implementation of new testing methods and equipment.
  • Collaborate with operations, quality, and maintenance teams to improve reliability practices.

Job Qualifications

Education/Certifications:

  • High school diploma or equivalent required.

Preferred Education/Certifications:

  • Technical training or coursework preferred (but not required if experience is present).

Experience:

  • 1–3 years of experience in equipment maintenance, troubleshooting, or a related technical role.
  • Familiarity with mechanical and electrical systems.
  • Basic understanding of testing equipment and calibration practices is a plus.

Skills and Qualifications:

  • Ability to read and understand basic electrical diagrams and mechanical drawings.
  • Proficient in using hand tools and diagnostic equipment.
  • Basic computer skills (MS Office).
  • Strong communication and teamwork skills

Physical Requirements: N/A

Benefits

  • Medical, Dental, Vision, and Life Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • 401(k) Plan with Company Match
  • Generous Paid Time Off
  • 10.5 Paid Holidays
  • Career Development Opportunities
Group O

About Group O

Group O is an end-to-end business process outsourcing provider specializing in innovative, technologically driven incentive marketing, supply chain, device management & testing, and packaging solutions.

The Marketing Division specializes in loyalty and reward program management utilizing O-vations™ Loyalty and Reward platform, Omni-channel customer care and sales centers, as well as program analytics and supportive creative services.

The Supply Chain division is committed to giving clients a competitive edge through comprehensive solutions. Services include kitting and sub-assembly, forward and reverse logistics, device management, spend management and order and inventory management solutions.

The Packaging Division is dedicated to keeping client packaging operations running efficiently by procuring and distributing packaging materials, maintaining equipment, and optimizing packaging materials utilizing Smart Audit™ Analysis.

Headquartered in Milan, IL, Group O is one of the largest Hispanic-owned companies in the United States with more than 1,200 employees.

To learn more, visit www.GroupO.com.

Industry
Consulting & Advisory
Company Size
501-1,000 employees
Headquarters
Milan, IL
Year Founded
1974
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