Job Description

About VAT Group

At VAT, we change the world with vacuum solutions. As the world’s leading supplier of high-performance vacuum valves, we have been driving innovation for more than 60 years. With over 3,200 employees worldwide, we operate from our headquarters in Haag, Switzerland, with manufacturing sites in Switzerland, Malaysia and Romania, as well as sales and service hubs around the world. We guided by our passions integrity, teamwork, customer centricity, and innovation – always working together as #oneVAT.

Joining us means becoming part of a passionate, international team where your voice is heard, your ideas matter, and your career growth is supported.

YOUR CHALLENGES

• Coordination and processing of customer complaints
• Quality responsibility for innovation and relocation projects, in particular breaking down customer requirements into quality plans, monitoring Q-plan elements (in process check, initial sample inspections, traceability, Q-evidence documents, etc.)
• Responsible for the execution of D-FMEA
• Support in P-FMEA
• Support in change requests
• Execution of internal and external audits
• Execution of quality training
• Further development and improvement of processes
• Support product management during customer visits and customer audits

YOUR COMPETENCIES

• Completed education as a quality specialist / quality manager
• Basic technical education with solid work experience
• Several years of experience in quality management, customer complaints and advance quality planning
• Knowledge of quality tools such as FMEA, Ishikawa, 3-legged 5 why, Fishbone diagram, SPC, etc.
• Systematic, methodical and solution-oriented approach to work
• High grade of independence
• Willingness to expand knowledge
• Ability to work in a team
• Very good knowledge of written and spoken German and English
• Good computer skills (Word, Excel, PowerPoint)

Our commitment to inclusion, fairness and equal opportunities

We believe in meaningful careers, continuous learning, and equal opportunities for everyone to drive our innovation and success. We welcome applicants from all backgrounds and are dedicated to fostering an inclusive and respectful workplace. If you have concerns, our compliance channel is available at our website. All reports are handled with strict confidentiality and in accordance with our Code of Conduct