Virtual Staffing Solutions

Product, Program & Project Manager

Virtual Staffing Solutions  •  People’s Republic of China (Onsite)  •  2 days ago
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Job Description

Product, Program & Project Manager

Department: I.T. (Information Technology)

Employment Type: Full Time

Location: Ormoc - Chinatown, PH

We are looking for a Product, Program & Project Manager to lead and standardize the delivery of key technology initiatives across the organization. This role oversees planning, coordination, and execution while ensuring all projects align with business goals. The ideal candidate will build scalable methodologies, improve processes, and collaborate closely with cross-functional teams using tools like JIRA and Confluence to drive efficient, transparent, and high-quality project delivery.

Key Responsibilities

  • Oversee end-to-end planning, coordination, and execution of technology initiatives.
  • Develop and implement scalable project management methodologies (Agile, Kanban, Waterfall).
  • Create and maintain documentation such as BRDs, PDDs, user stories, and delivery templates.
  • Manage project timelines, risks, dependencies, and stakeholder communication.
  • Standardize the use of tools like JIRA and Confluence for reporting, tracking, and collaboration.
  • Provide regular project updates and recommendations to leadership.
  • Drive process improvements, governance standards, and delivery best practices across teams.

Skills, Knowledge & Expertise

  • Bachelor’s degree in IT, Computer Science, Engineering, or related field.
  • 7+ years of experience in Product, Program, or Project Management for enterprise-level initiatives.
  • Proven success in establishing or improving project management methodologies.
  • Hands-on experience with Agile, Kanban, and Waterfall frameworks.
  • Proficient in JIRA, Confluence, and other project/documentation tools.
  • Experience collaborating with cross-functional teams (Dev, QA, DevOps, Analytics, Operations).
  • Background in managing internal business systems or enterprise applications is a plus.
Key Attibutes:

  • Structured, detail-oriented, and delivery-focused.
  • Able to drive process discipline while staying adaptable to change.
  • Collaborative and proactive in resolving cross-team challenges.
  • Strong ownership mindset with accountability for outcomes.
  • Committed to transparency, continuous improvement, and operational excellence.

Virtual Staffing Solutions

About Virtual Staffing Solutions

Virtual Staffing Solutions provides comprehensive outsourcing services, ranging from call center operations and back-office support to complex data processing, catering to both SMEs and large corporations in the US and UK.

Since its founding in 2018, the company has grown into a formidable force in the BPO industry, with a dedicated team of over 2,700 employees and counting. Virtual Staffing has earned a reputation for flexibility, exceptional quality, and industry-leading excellence, consistently delivering measurable success for its clients.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Ormoc City, PH
Year Founded
2018
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