Job Description

Product Pricing ManagerCountry: Spain

IT STARTS HERE

Santander ( www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present.

Within Santander, the Insurance Domain drives the transformation of the insurance business by evolving products, processes and digital capabilities.

THE DIFFERENCE YOU MAKE

Santander Insurance is looking for a Product Pricing – Senior Manager based out of Boadilla del Monte

As Product Pricing Senior Manager – Protection, your mission will be to maximize the value of the Protection product portfolio (Auto, Home, Health and other protection products) within the Santander ecosystem.

You will align business strategy, customer experience, regulatory requirements and technological capabilities to drive growth, profitability and customer satisfaction.

You will act as the functional product owner, prioritizing initiatives, making data-driven decisions and ensuring successful end-to-end execution.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Own and drive the pricing strategy and value proposition for the Protection business, ensuring alignment with commercial objectives, regulatory standards, and profitability goals.

• Develop advanced pricing frameworks for protection insurance products through scalable machine learning solutions tailored to regulated environments.

• Optimize underwriting processes across key protection products and distribution channels, balancing risk management, efficiency, and customer experience.

• Lead the design and implementation of AI-driven real-time pricing models, leveraging behavioral, transactional, and contextual data to enable dynamic and personalized pricing decisions.

• Build contextual pricing capabilities that adapt pricing dynamically according to customer intent, purchase journey, channel, timing, and behavioral signals.

• Detect and prioritize growth opportunities across acquisition, conversion, retention, cross-selling, and customer lifetime value optimization.

• Continuously assess market dynamics, competitive landscape, and insurtech innovation to support product evolution in collaboration with cross-functional teams such as Digital, CLTV, and New Ventures.

• Define and track key product and portfolio KPIs to measure commercial performance, customer impact, and sustainable growth.

• Manage stakeholder expectations and align priorities across functions and geographies.

• Collaborate with multidisciplinary teams.

• Foster an empirical, test-and-learn mindset and continuous improvement culture.

• Translate business needs into clear epics, features and user stories, with well-defined acceptance criteria.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Minimum 10+ years of experience in Product Pricing, Product Manager or Business Product Lead roles. (Required)

• Experience in Insurance (preferably Auto, Home or Health). (Required)

• Experience in Financial services environments. (Required)

• Experience working closely with technology teams in agile setups. (Required)

• Solid understanding of the insurance business model and product economics. (Required)

• Proven experience in backlog management and prioritization. (Required)

• Strong knowledge of product metrics and data-driven decision-making. (Required)

• Experience working in agile environments (Scrum, Kanban or hybrid models). (Required)

• Experience in both banking and insurance environments. (Preferred)

• Experience in digital insurance distribution. (Preferred)

• Experience working with external partners or joint ventures. (Preferred)

• Background in digital transformation initiatives. (Preferred)

Education

• Bachelor's degree in Business Administration, Economics, Finance, or related fields.

• Postgraduate qualifications or financial certifications (Master in Finance, CFA, EFPA, or others) are a plus.

Languages

• Native or bilingual spanish speaker.

• Native or bilingual english speaker.

Hard Skills

• Strong knowledge of product metrics and data-driven decision-making. (Required)

• Proven experience in backlog management and prioritization. (Required)

• Experience working in agile environments (Scrum, Kanban or hybrid models). (Required)

• Solid understanding of the insurance business model and product economics. (Required)

• Develop advanced pricing frameworks for protection insurance products through scalable machine learning solutions tailored to regulated environments. (Required)

• Lead the design and implementation of AI-driven real-time pricing models, leveraging behavioral, transactional, and contextual data to enable dynamic and personalized pricing decisions. (Required)

Soft Skills

• Strong decision-making capability. (Required)

• Strategic thinking combined with execution focus. (Required)

• Customer-centric mindset. (Required)

• Cross-functional influence without formal authority. (Required)

• Strong analytical capability. (Required)

• Clear and structured communication skills. (Required)

• High level of autonomy and accountability. (Required)

WE VALUE YOUR IMPACT

Your contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

We’re enable our teams to go beyond through global opportunities and broad career paths.

Flexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours.

Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy ( www.santanderopenacademy.com)

Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.

Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.

Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.

We know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage.

Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.

Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join!

We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.

LOCAL COMPLIANCE

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?