Job Description

Job Purpose / Role Summary :-

The role aims to ensure accurate demand forecasts, achieve optimal inventory levels, and

secure product availability across all channels (showrooms, e-commerce, key accounts).

The supervisor closely coordinates with Sales, Purchasing, and Logistics teams to support

sales targets, improve service level, and enhance inventory turnover.

Main Responsibilities and Tasks :

Supply Planning and Replenishment

• Convert approved demand plans into supply and replenishment plans for warehouses

and branches.

• Plan purchase orders and supply quantities in coordination with Purchasing to ensure

product availability within lead time.

• Ensure optimal stock levels for each item / location / channel with a focus on fast- and

slow-moving items and A/B/C classification.

• Manage safety stock levels and reorder parameters in the ERP D365 system based on

demand variability and supplier performance.

• Follow up on open purchase orders, incoming shipments, and delayed orders with

suppliers and Logistics to avoid availability gaps.

• Use statistical forecasting tools / Excel / ERP reports to build demand forecasts and

validate them.

• Discuss and review forecasts with Sales, Marketing, and Category Management through

demand review / S&OP meetings.

• Monitor forecast accuracy and bias.

• Coordinate with Product Management, branches, and Marketing regarding launch

quantities, display quantities in branches, and allocation of promotional quantities.

• Monitor aging and slow-moving stock and propose actions (promotions, inter-branch

transfers, bundling, returns to supplier, write-off) to reduce obsolescence.

Reporting, Analysis and Continuous Improvement

• Prepare regular reports including forecast accuracy, service level / order fill rate, product

availability, stock aging, days of coverage, and OTIF.

• Analyze causes of stock-outs or excess stock and propose corrective actions and

solutions.

Minimum Requirements

Education

• Bachelor’s degree in Supply Chain Management, Business Administration, Commerce, or

a related field.

Work Experience :

• 3 to 5 years of experience in demand planning or supply planning.

• Preferably previous experience in a retail environment or home appliances / consumer

electronics / FMCG.

• Experience in dealing with multiple channels (retail showrooms, e-commerce, key

accounts / wholesale).

Technical Skills :-

• Strong analytical and problem-solving skills with high attention to detail.

• Good knowledge of demand and supply planning concepts (forecasting, safety stock,

lead time, minimum order quantity, etc.).

• Excellent command of Microsoft Excel and reporting tools.

• Preferably familiar with Microsoft Dynamics.

• Familiarity with the S&OP process and basic statistical concepts for demand forecasting.

Behavioral Skills and Competencies

• Strong communication and coordination skills with various departments.

• Ability to discuss and review forecasts with Sales teams in a constructive way.

• High level of responsibility and sense of urgency without losing focus.

• Ability to work under pressure and manage multiple priorities and deadlines.

• Supervisory and coaching skills in case of having a planning team under supervision.

Languages

• Very good command of English (reading, writing, and speaking).

• Proficiency in Arabic is an essential requiremet