Job Description

Efficient processes, structured dataflow, and Customer & Partner Journey Success behind our software subscription products
Zertificon develops IT security solutions “Made in Germany.” Our products protect the digital communication of companies – GDPR-compliant, reliable, and either on-premises or in the cloud. To ensure everything functions smoothly, both technically and commercially, we need clear business logic, scalable data models – and a central Business Management Platform that brings it all together.
That’s exactly why we are continuing to expand our own inhouse Operations Tool – as an interface to microservices, middleware, data warehouse, and system logic.
To further develop this platform as a central control tool for internal operations – with a focus on scalable processes and clear structures – we are looking for you as a Product Owner.

• Shaping the platform:
  You’ll drive the further development of our inhouse Operations Tool – as the central frontend for internal workflows, configurations, and the control of our subscription and licensing logic.
• Translating requirements & making them actionable:
  You’ll take requirements from business and operations teams – e.g., around license management, internal processes, or monitoring – and translate them into solid technical concepts and requirement definitions (Epics, Stories, Mockups). You’ll work closely with Development and the Product Owner for our Customer & Partner Portal.
• Monitoring, automation & continuous improvement:
  You gather requirements on processes or operational triggers – and work with the team to develop solutions for automation, monitoring, and alerting. You use feedback from day-to-day operations to systematically and user-orientedly improve the platform.
• Backlog management & agile execution:
  You maintain a clean backlog, set priorities, moderate refinements, and ensure the reliable delivery of technical features.
• Technical documentation & transparency:
  You create and maintain technical documentation of internal logic, data models, states, and handovers – working closely with Development and QA. You think in KPIs and ensure that the value and progress of the platform is visible to stakeholders.

• Experience as a PO:
  At least 3 years in a comparable role – ideally with a focus on internal systems, ERP logic, or subscription models in the B2B software world.
  Experience with classic ERP systems or physical product logic (e.g., SKU, RMA, logistics) does not automatically apply – we are specifically looking for experience with virtual products or software subscriptions.
• System understanding & tech affinity:
  You understand technical concepts like data models, APIs, webhooks, middleware, or microservices – without having to develop them yourself. You can follow, describe, and apply these structures in a product context.
• Tool competence:
  You use Jira and Confluence to document requirements and create suitable mockups with Figma or Adobe XD.
• Process-oriented thinking:
  You think in terms of workflows, states, and handovers – and can structure complexity clearly.
• Language skills:
  You communicate confidently in either German or English (C1+), and should have at least B2+ in the other language.

• Flexible working hours and home office possible
• Mobility: free Germany ticket, job bike leasing or car parking
• Allowances for food (e.g. Lieferando) and internet in the home office
• Benefits in the office: Roof terraces & green courtyard, organic fruit and drinks, parcel acceptance
• Get-together: pizza Friday in the office, regular team events, big summer party