Job Description

Product Owner (Prop-tech Startup)

Application Deadline: 20 May 2026

Department: IT Development

Employment Type: Permanent

Location: Newport

Reporting To: Group IT Director

Compensation: £65,000 - £70,000 / year

About Convey365


Convey365 is an innovative technology startup company providing cutting edge, practical, and streamlined solutions built specifically for property professionals.

As the sister company of award-winning and Top 10 Conveyancing Law firm Convey Law, Convey365 has been designed by industry experts and offers a tailored solution for Conveyancers, Estate Agents, Brokers, and Panel Managers. Our fully integrated, end-to-end conveyancing transaction solution delivers unmatched efficiency for conveyancing panel management, client onboarding, and case management.

Our Convey Group companies have a shared philosophy to be the very best at what we do, revolutionise the conveyancing industry and most importantly exceed our client expectations.
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The Product Owner is responsible for ensuring Convey365’s conveyancing software products deliver real value for customers, reflect practical conveyancing workflows, and meet commercial and regulatory expectations.

This role exists to provide clear ownership of product decisions, development focus, quality, and control; balancing the needs of customers, the business, and the continued development of our conveyancing products.

Core Purpose

• Own what the product does, why it does it, and the order in which it evolves.
• Act as the single point of accountability for product decisions and priorities.
• Bridge the gap between conveyancing expertise and software development in a structured, sustainable way.

Key Responsibilities

Product Ownership & Direction

• Understand the product vision for Convey365’s conveyancing software platforms.
• Help decide what should be built, what should not be built, and what matters most.
• Ensure product decisions align with customer needs, business goals, and regulatory realities.

Customer, Legal & Regulatory Alignment

• Ensure software reflects real‑world conveyancing processes and pressures.
• Embed legal, compliance, and data protection considerations early in product decisions.
• Represent the voice of customers and end users in day‑to‑day product discussions.

Requirements & Prioritisation

• Translate conveyancing business and domain needs into clear, structured requirements for development teams.
• Maintain and prioritise the product backlog.
• Manage trade‑offs between scope, priority, risk, and delivery effort.

Delivery Support

• Work closely with development teams throughout delivery.
• Support release planning and ensure features are ready for live customer use.
• Review delivered work to confirm it meets intended outcomes.
• Author release articles and training materials such as user guides and training videos.

Stakeholder Communication

• Act as the primary interface between business stakeholders, conveyancing experts, and software teams.
• Clearly communicate priorities, decisions, and changes.
• Provide continuity of product knowledge as customers and features scale.

Success in This Role Looks Like

• Clear, timely product decisions with minimal ambiguity.
• Reduced rework and fewer late‑stage issues.
• Software that aligns closely with conveyancing realities and customer expectations.
• Smooth onboarding and support of live customers.

The Individual

The Ideal Candidate

The ideal candidate will be someone who is comfortable operating at the intersection of software delivery, conveyancing practice, and commercial reality
They will bring:

• Direct experience working with conveyancing systems, property technology, or regulated legal software
• A strong understanding of how conveyancing workflows operate in practice, not just in theory.
• Proven experience working closely with software development teams and making informed product decisions.

They will be:

• Confident making prioritisation and trade‑off decisions where customer needs, compliance, and delivery constraints intersect.
• Clear, pragmatic, and decisive, particularly when requirements are ambiguous or competing.
• Comfortable acting as the single point of ownership for product decisions.

They will also demonstrate:

• Strong communication skills and the ability to translate complex legal or operational requirements into clear, actionable outcomes.
• Credibility with both technical teams and non‑technical stakeholders.
• A practical, delivery‑focused mindset, with an emphasis on solving real customer problems rather than adding unnecessary complexity.

Most importantly, the ideal candidate will be experienced enough to operate independently from day one, providing immediate structure, clarity, and confidence as Convey365 moves into live customers and continued platform growth.

Required Experience

• Proven experience in a Product Owner or similar product‑focused role.
• Strong background in conveyancing, property technology, or regulated legal software
• Practical experience working with software development teams.
• Comfortable making decisions where customer needs, regulation, and commercial priorities intersect.

This role requires existing industry experience to be effective immediately.

Our Company Benefits

Our commitment to our staff to provide a supportive, empowering and rewarding workplace continues to be part of our core mission at Convey365.

We offer a vast array of benefits for our staff and continue to enhance our benefits package to be the most comprehensive, supportive and engaging benefits package for our team, key features include:

• Up to 40 days annual leave inclusive of Bank Holidays
• Option to purchase up to 5 days leave
• Hybrid working with flexible working times
• Enhanced maternity and paternity leave
• Company Sick Pay
• Discounted Gym Membership
• Subsidised Conveyancing
• Employee Assistance Scheme which includes counselling sessions
• Well being programmes
• Ongoing training, development, and recognition programs.
• A supportive and fun team environment, with regular collaboration and charity events.
• Professional Development Support - We believe in fostering growth and will fully support your training and development in AWS and related technologies. This includes access to certification programs of your choosing, online courses, and workshops to advance your expertise and career.