Job Description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

We are seeking a Product Manager/Product Owner to own the product strategy, roadmap, and delivery for our Billing portfolio. This role requires a strategic thinker who can balance customer needs, business objectives, and technical constraints while leading cross‑functional teams through the agile development process. The ideal candidate will demonstrate strong analytical capabilities, stakeholder management skills, and the ability to drive products from concept through successful market delivery.

Responsibilities

• Requirements & Delivery:

  • Define clear success criteria and product KPIs.
  • Ensure user stories are well‑defined, vetted, and delivered on time.
  • Maintain a ready backlog and support continuous delivery.
  • Collaborate with engineering/design to negotiate feature implementation.
  • Gather and integrate stakeholder feedback effectively.

• Product Strategy & Discovery:

  • Define and maintain a comprehensive product roadmap and backlog for assigned agile team(s)
  • Help with crafting a near-term product roadmap at the Feature/Story level that aligns with Epic-level strategic initiatives
  • Analyze customer feedback, market research, and business needs data to inform product feature decisions
  • Lead problem/solution discovery using customer and market insights.
  • Make independent product and trade‑off decisions.

Qualifications

• 3–5 years in product management/ownership
• Proven track record of successfully delivering products from conception through launch
• Experience managing products of mid to high complexity with significant business impact
• Experience delivering complex products end‑to‑end.
• Strong analytical, communication, and stakeholder‑management skills.
• Hands-on Agile/Scrum experience.
• Technical understanding of modern systems and constraints.

Preferred:

• • Certifications such as CSPO or SAFe POPM.
  • Experience with billing ecosystems.

What's in it for you?

• A flexible work philosophy
• Generous paid time off
• Company paid private health insurance
• Company paid life and disability insurance
• Paid leave for illness, birth parents, non-birth parents, elder caregivers, marriage, adoption of a child and bereavement
• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges
• Christmas and Easter bonuses
• Opportunity for strengthening expertise and skills through Paychex’s learning platform, including lessons in English

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.