Job Description

Company Description

We Elevate. Digitally.

SQLI, a European leader in customer experience and digital transformation, helps major international brands create value through technology and digital innovation. From strategy to the deployment of our clients technological assets, we design and build robust, high-performance architectures and engaging experiences by combining cutting-edge technologies, proven methodologies, and deep technical expertise.

To strengthen our teams (2,200 people across 12 countries), we are recruiting passionate individuals who share our values:

Creative Spirit, Commitment, Forward Thinking.

Job Description

We are looking for a Product Owner to drive the execution and evolution of a connected digital ecosystem within a complex technology environment.

This role is responsible for day-to-day product ownership across multiple digital touchpoints, including device software, mobile applications, backend services, connectivity solutions, and third-party integrations.

The successful candidate will be responsible for backlog management, requirements definition, stakeholder alignment, and delivery coordination, working closely with cross-functional teams throughout the software development lifecycle, from concept to launch and continuous improvement.

Key Responsibilities

Product Ownership & Delivery

• Own and manage the product backlog and roadmap.
• Translate business and product objectives into:
• User stories
• Features
• Acceptance criteria
• Sprint priorities
• Ensure requirements are clear, complete, and actionable.
• Coordinate delivery across digital platforms, connected devices, and backend systems.
• Monitor progress and ensure key milestones are achieved.
• Identify, track, and mitigate delivery risks and blockers.
• Manage dependencies across teams and workstreams.
• Support continuous improvement of product features and user experiences.

Cross-Functional Collaboration

• Work closely with Engineering, UX/UI, QA, Data & Analytics, Architecture, and Business teams.
• Facilitate alignment on priorities, scope, timelines, and deliverables.
• Foster effective communication and collaboration across stakeholders.

Release Management

• Support release planning and deployment activities.
• Coordinate testing readiness and quality assurance processes.
• Participate in launch and rollout activities.
• Ensure operational readiness and smooth handover to support teams.

Customer Experience

• Contribute to delivering seamless and consistent user experiences across digital touchpoints.
• Champion customer-centric thinking and usability best practices.
• Support continuous enhancements based on customer feedback and insights.

Data & Performance Management

• Monitor product performance and operational metrics.
• Use analytics and data-driven insights to support prioritization and decision-making.
• Identify opportunities for optimization and continuous improvement.

Stakeholder Management

• Provide regular delivery and status updates.
• Escalate risks and issues proactively.
• Facilitate backlog refinement sessions, planning workshops, and stakeholder reviews.
• Ensure visibility and transparency across all participating teams.

Qualifications

• 5+ years of experience as:
• Product Owner
• Product Manager
• Digital Product Specialist
• Similar digital product delivery positions
• Experience working within Agile environments.
• Experience managing complex digital products, platforms, integrations, or connected ecosystems.
• Fluent English.

Technical Knowledge

Good understanding of:

• Mobile applications
• Connected products and IoT ecosystems
• APIs and backend services
• Cloud-based solutions
• Connectivity technologies
• Digital consumer products and services

The ideal candidate is not expected to code but should be comfortable working closely with technical teams and understanding technical concepts.

Preferred Qualifications

• Experience with connected devices or digital ecosystems.
• Experience managing products involving mobile apps and backend platforms.
• Exposure to international product launches.
• Experience working with external vendors and technology partners.
• Familiarity with data-driven product management.

Personal Attributes

• Strong ownership mindset and accountability.
• Excellent organizational and prioritization skills.
• Ability to influence stakeholders without formal authority.
• Pragmatic and delivery-focused approach.
• Comfortable managing competing priorities and resolving conflicts.
• Collaborative, proactive, and resilient.
• Strong communication and stakeholder management skills.

Additional Information

What do we offer?

• Permanent contract.
• Hybrid policy work. (1 day office)
• Competitive salary.
• Flexible Remuneration (Meal vouchers, kinder garden, Public Transport/Mobility)
• Private health insurance (including dental care).
• UDEMY Business member platform with a lot of on-line learnings (certifications, courses, etc).
• Individual yearly training and certification budget.
• Work Schedule Monday to Friday.
• Flexible work hours with shorter Fridays and summer schedule

Data protection notice

SQLI Group ensures that applicants' personal data is processed as required by the EU General Data Protection Regulation (GDPR) and the Ley de Protección de Datos 3/2018 of the Spanish Kingdom . Personal data is processed for the purpose of carrying out the hiring process and joining to our talent community. You can exercise your rights in terms of General Data Protection and digital guarantees through privacy@sqli.com