Job Description

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Manager in Access Management under Corporate Technology Office, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role.

Job responsibilities

• Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
• Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Documents blockers and impediments to aid with dependency management and resource availability
• Collaborates with other Product Delivery Managers across many levels (internal product team, across product teams within the IAM organization, and product teams outside the product line) to engage stakeholders and cross-functional partners to manage dependencies and timelines
• Writes the requirements, epics, and user stories to support product development
• Works with technical and non-technical stakeholders and the team to specify epics and stories with sufficient discussion and acceptance criteria to ensure successful delivery
• Organizes work estimates at various levels of granularity to set delivery expectations appropriately and allow informed prioritization
• Updates stakeholders with timely progress reports, highlighting successes and delivery risks (and mitigation strategies identified)
• Provides support for incident escalation – directing resource and effort as required
• Assists in process improvement through constant review both internally and with partner department
• Interact with Auditors (internal and external) to prove our product meets and exceeds regulatory controls

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Exposure to operational management and change readiness workstreams
• Extensive knowledge of data analytics and data literacy coupled with strong analytical skills
• Expertise in Identity & Access Management and/or Technology Risk Management
• Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc.
• Excellent verbal and written skills are critical, to include translating technical and complex concepts/solutions into business friendly proposals
• Proven experience with Agile development methodologies
• General knowledge of financial services concepts and products
• Solid interpersonal skills to manage relationships with a variety of partners and stakeholders

Preferred qualifications, capabilities, and skills

• Intimate knowledge of product release and deployment processes
• Experience in building out JIT Platforms for technology teams to build dynamic rulesets for token based authorization
• Results oriented; ready to challenge the status quo for continuous improvement
• Strategic thinking, and ability to draw lateral connections between subject areas

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.