Job Description

Product Owner – Digital 360

Shape the Future of Digital Client Experience

Join a dynamic team of Product Owners within the Client Experience Division, where we lead the transformation of digital communication channels and interfaces. Our mission? To redefine how clients interact with us through cutting-edge technology and seamless experiences.

We partner with multiple Tribes in GDC (our IT ecosystem), focusing on next-generation communication channels—from screen-based applications to APIs—alongside Client Identity & Access Management and subscription services.

Now, we’re looking for a great Product Owner to help drive the success of our flagship initiative: Digital 360

What is Digital 360?

Digital 360 is a strategic, multi-year program designed to revolutionize interactive customer channels across all lines of business and entities. Our goal is bold:

• Leapfrog technologically
• Set a new industry benchmark for customer experience
• Accelerate time-to-market agility

This is your chance to be part of a transformation that will reshape the way clients engage with financial services.

Your Role

As a Product Owner, you are the bridge between business and technology, turning strategic ambitions into tangible solutions. You will:

• Define and prioritize requirements that deliver maximum business value
• Collaborate with Epic Owners and Tribe Product Owners to ensure alignment
• Drive innovation and client-centric design across squads

Your work will directly influence how hundreds of clients experience our digital ecosystem

Your Key Responsibilities

• Understand client needs and translate them into actionable solutions
• Own and refine the product backlog, prioritizing for impact
• Align stakeholders on scope and direction
• Support agile squads during development and refinement
• Prepare client-facing documentation and coordinate rollouts
• Ensure outcomes deliver measurable business value
• Build strong relationships across business units and user communities
• Contribute actively to the Customer Digital Experience strategy

Your Profile

• Master’s degree or equivalent experience in Product Ownership, Product Management, or Business Analysis
• Background in banking or financial services, ideally with digital channels expertise
• Fluent in English, with strong communication and presentation skills
• Analytical, results-driven, and client-focused
• Experienced in Agile environments; certification is a plus
• Comfortable navigating complex, matrix organizations and large-scale projects
• Experience in Digital Channels (screens and messages/reporting) is a strong asset

Your Soft Skills

• Leadership mindset with the ability to inspire and drive change
• Strategic thinker with a big-picture perspective
• Collaborative team player who thrives in dynamic environments
• Proactive, adaptable, and resilient in the face of uncertainty

Why Join Us?

• Work on one of the most strategic initiatives in the company
• Collaborate with highly skilled professionals across multiple domains
• Shape the future of digital client experience in financial services
• Enjoy a culture that values innovation, agility, and continuous learning

Why join us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.

What We Offer:

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

New ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office and also benefit from remote working.

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process.