EXL

Product Owner – Digital Credit Card Platform

EXL  •  $130k/yr  •  United States (Hybrid)  •  1 month ago
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Job Description

Location: Pittsburgh, PA / Cleveland, OH / Dallas, TX / Phoenix, Arizona / Tampa, FL

Work Mode: Hybrid

Base Pay Range: Up to $130K/Year

We are seeking a technology‑centric Product Owner for Credit Card Digital Banking who can own the product backlog, prioritize releases, and drive delivery across complex technical ecosystems.

This role requires a developer or architect‑turned Product Owner with deep understanding of API integrations, backend systems, data models, and end‑to‑end process flows, working closely with engineering teams.

The Product Owner will be responsible for building and integrating digital banking frontend capabilities with backend services and data platforms, balancing business outcomes with technical feasibility and platform scalability

  • Own and manage the product backlog end‑to‑end, including grooming, prioritization, and readiness for multiple release trains.
  • Translate credit‑card business objectives into clear technical product roadmaps, epics, and release plans.
  • Define epics, user stories, and acceptance criteria with strong technical depth, ensuring alignment with backend services, APIs, and data models.
  • Prioritize features and releases based on architectural dependencies, platform readiness, risk, and business value.
  • Act as the single point of accountability between engineering, architecture, API, data, and platform teams.
  • Drive decisions around API contracts, payload structures, service orchestration, canonical data models, and integration patterns.
  • Review and validate technical designs and process flows, ensuring feasibility and alignment to target architecture.
  • Partner closely with engineering leads and QA to ensure robust backend, API, and UI test coverage.
  • Proactively identify and remove technical dependencies, integration risks, and delivery blockers.
  • Validate releases post‑production using KPIs, system performance metrics, and data quality checks.
  • Clearly communicate technical and delivery trade‑offs to stakeholders and leadership.
  • 5+ years of experience in digital banking / fintech, with hands‑on technical background (developer, senior engineer, or architect before moving into Product Ownership).
  • Strong experience in credit card platforms, including application lifecycle, onboarding, transactions, rewards, disputes, and fraud.
  • Proven experience owning backlogs and release prioritization in agile / scaled‑agile environments.
  • Deep understanding of:
    • API‑driven architectures (REST/JSON, microservices)
    • Backend systems and integration patterns
    • Data models and enterprise data platforms
    • End‑to‑end process flows across channels and systems
  • Ability to write and interpret SQL queries and analyze backend data to support decision‑making.
  • Strong command of technical concepts to effectively challenge designs and collaborate with engineers.
  • Excellent communication skills with the ability to bridge business requirements and engineering execution.

Nice to Have

  • Prior experience working on large‑scale digital banking or credit card transformation programs
  • Exposure to cloud‑native platforms, event‑driven architectures, or enterprise integration layers
  • Experience working in platform‑based product models rather than project‑based delivery
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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