Job Description

In line with its commitment to fostering a high-performance culture through innovative human capital strategies and value-added services, MCB is recruiting for its Digital BU

We are on the lookout for:
Job vacancies: Product Owners – Core Banking Eco System Mobile Channels

The Product Owner is responsible for ensuring the end-to-end efficiency, reliability, and innovation of the Bank’s payment ecosystem.

This includes:

• The Core Banking Eco System, which oversees stability, scalability, and integration of payment systems and ensuring seamless processing of transactions;
• The Mobile Channels focuses on delivering customer-centric digital payment solutions, enhancing user experience, and driving product innovation across digital channels.

As a Product Owner, you will play a pivotal role in shaping both the foundations and customer-facing layers of payment solutions, translating business needs and customer insights into impactful and value-driven features.

In this role you will:

The Core Banking Eco System

• Lead initiatives to maintain and enhance the stability, scalability, and performance of core payment systems;
• Oversee the lifecycle of payment platforms, including system upgrades, integrations, and transformation initiatives;
• Ensure compliance with regulatory frameworks, scheme requirements, and security standards;
• Collaborate with technology, operations, risk, and compliance teams to ensure robust and resilient payment infrastructure;
• Monitor system performance, incidents, and operational KPIs to ensure high availability and reliability;
• Identify and mitigate risks, dependencies, and inefficiencies across payment workflows.

Mobile Channels

• Define and drive the product vision for customer-facing digital payment solutions;
• Translate customer needs, behaviours, and pain points into innovative and intuitive product features;
• Manage and prioritize the product backlog to maximize customer value, adoption, and engagement;
• Work closely with UX/UI, business, and technology teams to deliver seamless digital payment journeys;
• Leverage data, analytics, and feedback to continuously improve customer experience;
• Drive delivery through agile methodologies, ensuring timely and high-quality product releases.

To succeed, you will be required to demonstrate the following competencies:

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problem;
• Commits resources to build a strong innovation portfolio and capitalize on new business opportunities;
• Strikes the right balance between accepting workable solutions and pushing for better alternatives;
• Ensures that organizational resources and support are focused on meeting customer needs;
• Applies insights of the industry and trends to drive critical initiatives;
• Leverages the organization’s key differentiators to develop a viable long-term strategy;
• Makes appropriate compromises to arrive at solutions with others;
• Builds effective professional relationships with stakeholders and decision makers.

We are looking for candidates who have a minimum of:

• Bachelor’s degree in information technology, Business Administration, Finance, or a related field;
• 3 years of experience in a similar role i.e. product ownership, product management, or related roles within payments;
• Strong understanding of payment processing systems, payment schemes, and regulatory requirements;
• Proven experience working with agile methodologies and product lifecycle management;
• Demonstrated ability to translate complex business needs into clear product requirements;
• Proven ability to coordinate requirements and collaborate across multiple business functions, technology teams, and external vendors to support the successful delivery.
• For the Core Banking eco System: Experience with T24 and payments systems.

OR

• 5 years of experience in a similar role i.e. product ownership, product management, or related roles within payments;
• Strong understanding of payment processing systems, payment schemes, and regulatory requirements;
• Proven experience working with agile methodologies and product lifecycle management;
• Demonstrated ability to translate complex business needs into clear product requirements;
• Proven ability to coordinate requirements and collaborate across multiple business functions, technology teams, and external vendors to support the successful delivery.
• For the Core Banking eco System: Experience with T24 and payments systems

You will also be required to demonstrate:

• Ability to empathize with end users and translate their pain points into practical solutions;
• Excellent communication skills, both verbal and written;
• Strong problem-solving and analytical skills;
• Familiarity with digital payment trends, technologies, and security standards;
• Proficiency in agile tools and collaboration platforms;
• Growth mindset and willingness to embrace challenges and continuous improvement;
• Capacity to work effectively in a fast-paced, dynamic environment.

Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application.

Please ensure all required information is accurately entered in relevant sections. Any incomplete application will not be considered. Kindly attach a complete CV when applying.

Note that candidates under consideration for this position will be required to provide 2 professional references.

As part of the recruitment process, shortlisted candidate(s) will be required to provide a valid Certificate of Character of less than 3 months.

The deadline for submission of application is 01 June 2026.

The Management reserves the right not to appoint anyone following this advert.

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