Job Description

Join us as a Product Owner at Mettle

Drive the vision and delivery of high-impact features within customer due diligence and financial crime, from initial design to launch.
Creating the vision for your product area, acting as the go-to person for its roadmap
Collaborate with design and engineering to prototype and validate solutions that are not just feasible, but genuinely solve customer friction

What you'll do

Join the Mettle Scalable Business Mission as a Product Owner, taking full ownership of your product area’s strategy to solve customer and business problems

You’ll also be:

Translating complex business and technical needs into actionable user stories, ensuring the team has clear direction to deliver high-quality, impactful features
Using qualitative data and qualitative customer insights to prioritise the backlog, ensuring we always tackle the highest-value problems first
Proactively collaborating with stakeholders, balancing diverse business priorities and effectively communicating your product area roadmap to ensure alignment
Upholding rigorous product governance, focusing on risk management and regulatory compliance
Ensuring all features are viable, usable, and feasible throughout the product lifecycle.

The skills you'll need

To join us in this role, you’ll need e xperience building and shipping products, preferably in banking or financial services, with practical experience navigating financial crime and customer due diligence requirements within a regulated environment.

You’ll also be expected to have:

Passion for identifying operational and customer needs and solving complex problems
Be able to conduct customer research, map out customer journeys and identify opportunities
Proven experience in digital product discovery, delivery, and operations.
Exceptional communication and interpersonal skills, with a proven ability to build relationships and influence stakeholders effectively
A technical background with a fundamental understanding of product, software, development and UX with an understanding of technologies across mobile, web and APIs
An enthusiasm for exploring new challenges and working across a broad scope

Hours

Job Posting Closing Date:

20/08/2026Ways of Working:Remote First

About NatWest Group

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

Industry

Finance & Insurance

Company Size

10,000+ employees

Headquarters

Edinburgh, GB

Year Founded

Unknown

Website

natwestgroup.com

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