The Product Owner is responsible for defining and prioritizing the product backlog to align with strategic goals, customer needs, and AI-enabled product opportunities. This role partners closely with Product Managers to translate product strategy into execution and collaborates with cross-functional teams to deliver high-impact healthcare SaaS solutions that enhance user experience, compliance, and intelligent workflow automation.

Key Responsibilities:

Strategic Backlog Management

• Define and maintain the product backlog with clear priorities

• Partner with Product Managers to translate product strategy into actionable user stories and prioritized backlog items

• Align backlog with customer value, compliance needs, and opportunities to embed technology/AI driven capabilities where they improve outcomes and efficiency

Agile Execution & Iterative Development

• Drive agile ceremonies and sprint planning

• Collaborate with engineering and design teams for delivery

• Ensure continuous improvement through feedback loops

• Partner with development, operations and data teams to shape all features, validate outcomes, and iterate based on user and business impact

Healthcare Domain Expertise

• Understand healthcare workflows and compliance standards (HIPAA, HL7, FHIR)

• Design for interoperability and regulatory alignment

• Prioritize features that improve clinical and operational outcomes

• Understand the application of AI in healthcare workflows, including documentation support, decision support, and automation, while considering accuracy, safety, and regulatory implications

Stakeholder Engagement & Communication

Partner closely with Product Managers to communicate product vision, roadmap priorities, and execution tradeoffs across teams

• Manage expectations and feedback from internal and external stakeholders

• Facilitate alignment between product, engineering, and clinical teams

• Maintain tight alignment with cross functional team on goals, release priorities, customer feedback, and evolving business needs

Data-Driven Decision Making

• Conduct market and user research to inform product decisions

• Use analytics tools to measure feature impact and guide prioritization

• Apply insights to optimize product performance and user experience

• Leverage product, customer, and operational data to identify, prioritize, and measure use cases that improve workflow efficiency, quality, and user outcomes

Required Qualifications:

Education & Experience Guidelines

• Bachelor’s Degree in relevant field

• 2-5 years of relevant work experience

• Proven experience as a Product Owner in a SaaS environment

• Familiarity with AI/ML-enabled product capabilities, prompt-driven workflows, and responsible AI considerations such as accuracy, transparency, bias, privacy, and human oversight

• Experience in healthcare SaaS is highly preferred; experience supporting AI-enabled or data-intensive products is a plus

• Travel up to 30%

• Familiarity with analytics tools and data-driven decision making

• Understanding of HL7, FHIR, and other healthcare interoperability standards

Fortive 9 Behaviors by Level:

Executing and Contributing

Customer Obsessed Understands the customer’s needs through observation, questioning and going to Gemba.

Strategic Uses data to make informed decisions while anticipating future trends and aligning actions with organizational goals.

Innovation for Impact Proactively explores new perspectives and experiments to solve day-to-day problems.

Inspiring Understands how their work contributes to the organization’s purpose.

Builds Extraordinary Teams Actively fosters collaboration by contributing positively, supporting shared goals, helping others succeed, and celebrating team achievements together.

Courageous Shows strength through action—moves quickly toward goals, embraces uncertainty, speaks up, and perseveres through challenges with confidence and integrity.

Delivers Results Sets high standards and consistently delivers by focusing priorities and overcoming obstacles, and upholding organizational values.

Adaptable Applies rigor by working thoroughly and following processes without cutting corners while remaining adaptable.

Lead with FBS Goes to Gemba—observes real-world processes, not just meetings. Embraces FBS by applying its fundamentals to improve work, engage in kaizen, and continuously grow knowledge and usage.