Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes Sensitech stronger. If you share our values and our enthusiasm, you will find a home at Sensitech. At Sensitech, we take care of each other, value differences, win, and have fun. You will be joining a people-focused company as a member of a dynamic team shaping the future of our process and automation.

At Sensitech we value a user-centric approach at all stages of our product lifecycle from conception through discovery, design, development, and customer experience. As part of the User Experience Team, the Product Owner (PO) articulates the details of requested product features to meet product vision and strategy for key stakeholders and Scrum team members and contributes to the product vision in collaboration with Product Managers, Technical Leads, and UX Design team. The Product Owner is an essential link between our business stakeholders' expressed needs and the Scrum teams implementing solutions to meet those needs. The Product Owner will work closely with the members of a Scrum team to ensure clarity of vision during sprint planning, backlog refinement, and sprint review.

This Product Owner role will focus on enterprise software platforms and mobile applications for data management enterprise cloud solutions related to temperature-sensitive supply chains in perishable goods/food supply chain, Life sciences and pharmaceuticals, and consumer and industrial cargo security. As a key member of our team, you will be involved in every aspect of the product development process from discovery to delivery.

Key Responsibilities

• Own the product backlog for Scrum Team (formation, prioritization, refinement). Clarifies product vision against the requirements.
• Work with the Scrum team to ensure clarity of epic and user story content. Resolves open questions quickly and efficiently. Write user stories. Acts as the voice of the Product Strategist.
• Develop deep knowledge of the product to become a subject matter expert.
• Collaborate with Product Strategists, Scrum Masters, Tech Leads, UX Designers, and internal and external stakeholders to analyze business and user needs and to scope and define new features and enhancements into lower-level detailed user stories that support our iterative agile-based development process.
• Provide support throughout each sprint to support the Scrum team’s development and testing activities.
• Build a deep understanding of business goals to help drive results. Challenge the goals when necessary to align with both business and user needs.
• Think strategically, act tactically, and solve problems quickly while demonstrating excellent project management and scheduling skills.

Required Experience

• Bachelor’s Degree in computer science, analytics, informatics, health care technology, life science, food supply chain, or enterprise business applications, or 5+ years equivalent experience in one of the disciplines above.
• 3+ years of requirements management or Scrum product owner experience working with Agile and Scrum practices.

Preferred Experience

• Master’s Degree in computer science, analytics, informatics, health care technology, life science, food supply chain, or enterprise business applications.
• Experience and technical knowledge involving the planning and development of enterprise software applications using an agile development process.
• Keen understanding of software development processes in an agile environment
• Proven leadership skills to successfully guide the Scrum Team, and act as an ambassador for the business stakeholders.
• Demonstrates excellent presentation and public speaking skills required to lead sprint ceremonies and present outcomes during sprint reviews.
• History of successfully supporting global engineering teams.
• Adaptable and able to transform ambiguity into clearly defined solutions.
• Proficient in using collaboration tools including Confluence, Jira, or similar software; and using Microsoft Office tools (PowerPoint, Excel, Word, Teams, Outlook, Etc.)

• Strong written and verbal communication, and presentation skills. Examples of written documentation will be requested as part of the interview process.
• Participation in user research is a plus. Ability to understand and empathize with end-user needs to solve customer problems.
• Collaboration is key… Must be skilled in leading requirements discussions to foster a collaborative approach to advising stakeholders, requirements collection, solution review, and ongoing feedback.
• Perform out-of-the-box thinking, collaborate with others, and make a difference every day!

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