Job Description

At Flooid, Product Owners help shape and deliver products used by leading retail and hospitality brands around the world. This role focuses on translating product vision into clear, prioritised work for delivery teams, ensuring we build the right things in the right way.

The Product Owner works closely with Product Managers, Engineering, and other stakeholders to maximise value, balance competing priorities, and keep delivery aligned to customer and business needs.

This is a hands-on, collaborative role with a strong focus on outcomes and continuous improvement.

The Flooid Product Owner role works on a global scale.

The primary duties of this position include: 

• Own and manage the product backlog for one or more product areas, ensuring it is clear, prioritised, and aligned to product goals

• Work closely with Product Managers to understand product vision, strategy, and success measures

• Translate customer needs, business objectives, and technical requirements into well-defined user stories and acceptance criteria

• Collaborate day-to-day with Engineering to support delivery, clarify requirements, and make timely decisions

• Participate in discovery activities, including customer conversations, feedback reviews, and usability insights

• Continuously assess priorities, balancing customer value, business impact, and technical considerations

• Support sprint planning, backlog refinement, reviews, and retrospectives

• Ensure delivered outcomes meet agreed acceptance criteria and deliver intended value

• Communicate clearly with stakeholders, providing transparency on progress, risks, and trade-offs

• Use data, insights, and feedback to inform ongoing backlog decisions and improvements

Requirements

The ideal candidate will have the following skills and experience:

Essential

• Experience working as a Product Owner (or similar role) in a software development environment

• Strong understanding of Agile delivery practices and backlog management

• Proven ability to write clear user stories and acceptance criteria

• Experience working closely with Engineering teams on a day-to-day basis

• Experience in retail, hospitality, payments, or similar technology domains

• Familiarity with complex software platforms, APIs, or cloud-based solutions

• Ability to prioritise effectively and make informed decisions

• Clear, confident communication skills with both technical and non-technical stakeholders

• Analytical mindset, with the ability to use data and feedback to guide decisions

• Comfortable working with ownership, accountability, and a degree of ambiguity

Desirable

• Experience working with distributed teams or global customers

• Exposure to user research, discovery techniques, or usability testing

• Experience supporting production releases and post-release learning

Benefits

Salary: Up to £70,000 depending on experience

Location: Hybrid. UK based. You should be able to travel to the Birmingham, UK office a few times a month.

Hours: Full time, Monday to Friday.

• Flexible working – To help you manage your personal responsibilities and interests, we offer a range of flexi-working options, including hybrid working, as well as balancing your work responsibilities with other priorities, like picking up your children, caring for an aging parent or attending important events.
• Holidays – We operate a flexible holiday allowance scheme, we recommend employees take around 25-30 days holiday plus public bank holidays per year.
• A flexible pension – We help you prepare for the future with a salary sacrifice pension and annual personal pension reviews with our external partner
• Company sick pay – We offer peace of mind when you are ill with an enhanced Company Sick Pay policy
• Family benefits – We offer a range of support and benefits including enhanced maternity, adoption and paternity pay, enhanced paternity leave and shared parental leave
• Electric Car salary sacrifice scheme – An easy to manage and affordable way of leasing a zero-emission electric vehicle
• Online learning platform –We offer full access to Udemy for all employees, which offers a variety of technical, business and personal development e-learning courses.
• Financial, physical and wellbeing support – To help keep you at your best we provide our team with a health cash plan and if the worst should happen, we have a life assurance scheme
• Access to a discount platform – Treat yourself with discounts and rewards from hundreds of leading retailers, restaurants, and destinations
• Professional subscriptions – We offer reimbursement for professional subscriptions to a relevant institution if it’s required to perform your job role
• Charity giving – support a charity of your choice by gifting money directly from your payroll, saving the national insurance contributions you need to pay
• Cycle to work scheme – Make the most of this tax efficient scheme to improve your commute to work
• Rewarding long service – We provide gifts to our employees who achieve milestone years of service working as part of our team

If you believe you have the skills and experience to carry out this role, although feel you do not meet 100% of the criteria, we encourage you to apply anyway! Research suggests that certain groups of the population will apply for a role if they meet 60% of a roles requirements, while others will only apply if they hit 100% - we encourage applications from anyone with the skills, experience and attributes that will make you a great addition to both the role they are applying and the company overall.

Flooid Ltd. is an Equal Opportunities employer. We are dedicated to fostering, cultivating and preserving a culture of diversity, equity, inclusion, and belonging.

We reserve the right to close this vacancy early if we receive a high volume of applications.