Job Description

The Company

Think Research is a leader in delivering knowledge-based digital health software solutions. Our mission is to organize the world’s health knowledge so everyone gets the best care.

We create evidence-based, cutting-edge healthcare technology that supports clinical decision-making, standardizes care, and improves patient outcomes. For over a decade, our cloud-based, EMR-agnostic tools have empowered clinicians across primary care, acute care, and community or seniors care.

Today, Think Research serves over 13,000 healthcare facilities across five continents, reaching more than 300,000 doctors, nurses, and pharmacists. If you’re passionate about improving patient care through technology, this is the place for you.

The kind of work you'd be doing:

We are seeking an energetic, extremely bright individual that has experience working directly with clients and can ensure appropriate support is provided to complete project deliverables in an efficient, effective and timely manner. We take a communicative and collaborative approach to product development. You’ll work alongside developers, UX/UI, and quality assurance in our integrated team.

As a Product Owner, you will be given the opportunity to truly improve health care by taking ownership of products by driving innovation and creating user-centric software solutions. This role involves learning quickly, providing solutions and using your great communication skills daily.

This includes, but is not limited to the following:

• Be the voice for the users of our software solutions by taking the initiative to thoroughly understand and effectively communicate their needs
• Define and articulate the business case for product features and functionality, grounding decisions in user research, data, and measurable outcomes
• Drive continuous product discovery through structured user research, prototyping, and hypothesis validation to ensure development investment is evidence-based
• Build and prioritize the backlog of user stories, tasks, and defects, ensuring alignment with product strategy and team capacity
• Own agile delivery practices within the team, including sprint planning, backlog refinement, and release coordination to maintain consistent velocity and quality
• Define and track product success metrics, using performance data and user feedback to inform prioritization decisions and demonstrate business impact
• Apply working knowledge of relevant regulatory and compliance requirements to product decisions, ensuring solutions meet applicable privacy and clinical standards
• Leverage AI-assisted tooling and data-driven signals to improve requirements definition, backlog management, and product decision-making
• Support pre-sales, implementation, and client-facing teams during product onboarding and escalated issue resolution
• Contribute to strategic planning and product roadmaps, translating organizational goals into a coherent and prioritized product vision

You will bring:

• Minimum 4+ years experience in IT product management and/or business analysis
• Minimum 2+ years experience working with an Agile/Scrum development environment
• BA/BSc in Computer Science, Information Technology or related technical field
• Experience to clearly define feature requirements (user stories) and acceptance criteria to the development team
• Exceptional organizational skills with the ability to balance multiple competing priorities
• Experience leading effective meetings with internal and external stakeholders
• Excellent communication with the ability to tailor according to audience
• Adaptable and flexible to change in product scope
• Strong teamwork and interpersonal skills
• Strong problem-solving and analytical capabilities

Considered an Asset:

• Creating project documentation (e.g. project plans, statement of work & product documentation)
• Understanding of the technical architecture of complex and highly scalable web applications
• Designing simple and intuitive user interfaces through wireframes and mockups
• Using JIRA and Google Apps

This is a full-time, remote position with an expected salary range of $95,000–$115,000 CAD annually, depending on experience and qualifications. Think Research does not require Canadian work experience for this role.

Think Research may use artificial intelligence–enabled tools to support parts of the recruitment process, such as application screening or candidate matching. These tools are used to assist — not replace — human decision-making.

Why Think Research

• Fully remote work environment, with a Toronto headquarters that supports in-person collaboration, connection, and team events when it adds value
• Competitive salary and benefits, including 4 weeks of paid vacation plus 6 personal days
• Meaningful work that directly impacts patient care
• Growth opportunities with leaders who support development through mentorship
• Culture & Collaboration: Our work is guided by five core values:
• TEAMWORK – Win as a team by embracing collaboration and inclusion
• HONOUR – Act with integrity, ethics, and accountability
• INNOVATION – Drive customer-centric, forward-thinking solutions
• NOTABLE IMPACT – Empower customers and communities through service and dedication
• KNOWLEDGE – Embrace continuous learning and shared growth

Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.

We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.