Job Description

Job title: Product Owner
Location: Pune, India
Permanent, full-time

About Us:

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content.

Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology.

This hybrid leadership role combines Product Ownership and Scrum Master responsibilities for two critical R&D component teams — Render Service and Design Service. The role drives product backlog clarity, feature execution, Agile delivery excellence, and cross-team coordination to deliver scalable, high-quality platform capabilities.

Key Responsibilities

Product Ownership Responsibilities

Backlog Ownership & Prioritization

• Own and maintain the feature backlog aligned with the product roadmap.

• Define clear user stories, acceptance criteria, workflows, and business rules.

• Prioritize backlog items based on business value, impact, and feasibility.

Feature Delivery & Quality

• Drive backlog refinement and ensure readiness for sprint planning.

• Ensure testability and functional completeness before sprint exits.

• Support UAT readiness and early customer feedback loops.

Cross-functional Collaboration

• Collaborate with developers, architects, QA, designers, and integration teams.

• Communicate risks, dependencies, technical challenges, and trade-offs.

• Provide clarity on end-user workflows and system interactions.

Continuous Improvement

• Track predictability, rework ratio, and backlog health metrics.

• Promote structured thinking, clarity, and validation criteria across teams.

Scrum Master Responsibilities

Agile Facilitation & Team Leadership

• Facilitate Scrum ceremonies—planning, daily stand-ups, reviews, retrospectives.

• Act as a servant leader enabling team focus and eliminating distractions.

Sprint Execution & Delivery Governance

• Track sprint progress using Azure DevOps dashboards.

• Identify blockers proactively and align with leads for resolution.

• Enforce Dev Freeze, QA Entrance, and release alignment processes.

• Achieve Quarterly deliverables with quality code (Say/Do ratio).

Quality & Engineering Excellence

• Encourage engineering best practices—unit testing, CI/CD, automation.

• Identify risks early in SDLC and support mitigation.

You Must Have

• Bachelor’s degree in computer science, Engineering, or related fields.
• 10+ years of experience as a Product Owner, Business Analyst, Senior QA Lead, or similar role in SaaS or enterprise software.
• Strong understanding of Agile methodologies, preferably Scrum or SAFe.
• Expertise in writing user stories, epics, and acceptance criteria for functional and non-functional requirements.
• Hands-on experience with Agile tools like Azure DevOps / Boards.
• Excellent communication skills, both verbal and written, to manage internal and external stakeholders.
• Strong analytical and problem-solving skills to break down complex features.
• Familiarity with web-based systems, APIs, and responsive UI workflows is a must.

Good to Have

• Understanding of 3D web applications, CAD-based design tools, or product configuration platforms.
• Knowledge of Azure Cloud, and CICD processes.
• Exposure to feature grooming for mobile-first design and accessibility requirements.
• Experience with UX collaboration and test automation workflows.
• Familiarity with product data models in spatial design platforms (e.g., kitchens, bathrooms, closets).

We Value

• Strong ownership and accountability for product success.
• Passion for delivering user-centric, high-quality software.
• A mindset for continuous improvement and data-driven prioritization.
• Ability to align cross-functional teams around shared goals.
• Collaboration, clarity, and structured communication under fast-paced product cycles.

Working for us:

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn.You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.