As an Inbound–Outbound Product Owner, you represent the business for a crucial digital product within the Customer Experience domain. You play a key role in further digitalizing and optimizing inbound and outbound processes and act as the link between the business and IT. You translate needs, ideas and strategic objectives into concrete, high‑value solutions and ensure that the right priorities are set. You always maintain an end‑to‑end perspective, with particular attention to the customer, the employee and the distribution partner.
You represent the business for the product and are responsible for the vision, the value and the priorities.
You work closely with stakeholders:
on the IT side, with the Scrum Masters, Agile Teams, Domain Leads and architects;
on the business side, with the product developers, operational departments, distribution partners, portfolio managers and the other Product Owners.
You own the Product Backlog Items: you write, maintain and prioritize tasks (changes, stories, …).
You support the Agile Teams in preparing and guiding Program Increment (PI) planning sessions and you play an active role during Sprint Planning, Daily Stand‑ups and other ceremonies.
You translate the captured needs and high‑level feature requests into clear and manageable user stories.
You are authorized to close stories when they meet the agreed‑upon criteria.
You participate, when necessary, in User Acceptance Testing (UAT).
You actively take part in demos, evaluations and retrospectives.
You ensure smooth and transparent collaboration between the business and the Scrum Teams.
You align sufficiently with the business and manage expectations.
You follow market and digital developments and identify opportunities for innovation and improvement.
A high‑impact role in a rapidly evolving digital environment.
Close collaboration between business and IT within an Agile/SAFe environment.
Room to contribute, improve and innovate.
An open and collaborative culture where initiative is valued.
At least a bachelor’s degree or equivalent experience
Experience in change management and transformation trajectories
Demonstrable experience in business (e.g. customer service, product development, operations, …)
Experience in organizing and supporting projects involving multiple stakeholders
Ideally, knowledge of Agile/Scrum, preferably within a SAFe context
Very good command of Dutch, French and English
People‑oriented and energized by collaboration
Strong oral and written communication skills
Customer‑oriented thinking and acting
Strong organizational skills
Decisive and autonomous
A hands‑on mentality
Enthusiastic and able to bring others along through change
You maintain an overview and reason in an end‑to‑end manner
NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all!
Your attractive salary package is supplemented by some attractive fringe benefits such as
group and hospitalisation insurance
meal and eco-vouchers
20 holiday days and 12 days recovery time
To discover your talents, develop them further and build on your career, you will receive
a diverse range of training courses
a comprehensive onboarding
workshops, coaching & well-being services
opportunities for internal mobility
At NN, we know how important it is to have a good work-life balance. That’s why we offer a flexible home working policy. To give your creativity an extra boost, you can, of course, always visit our new working environment in the bustling Brussels, easily accessible by public transport.
You are more than welcome!
Press “Apply now” at the top and make today your lucky day.
NN Group is an international financial services company, active in 10 countries, with a strong presence in a number of European countries and Japan. We are rooted in the Netherlands and have a rich history spanning 180 years.
With our 16,000 colleagues, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu.
NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO).
Throughout our history, we have merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy.
Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
