TikTok

Product Operations Manager, AI Agent, SMB

TikTok  •  San Jose, CA (Onsite)  •  19 days ago
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Job Description

As the Product Operation of TikTok Ads AI tools, we provide a set of solutions for agencies and advertisers, ranging from strategic advice to automated execution, and distill years of operational experience and platform data insights into scalable and reusable AI agents and skills.

As the Product Operations Manager of the official AI ad agent, you will collaborate with the PM team, be responsible for GTM and customer research in the North American market, and cooperate with 3P agencies to expand the capabilities of ad agent products.

Responsibilities:

- Marketplace Operation: Drive overall operation and ecosystem construction of the AI Skill Marketplace within SMB.

- Ecosystem Governance: Define and iterate rules for developer certification (1P/2P/3P), skill tiering, and monetization/incentive policies.

- Supply Growth: Recruit high-quality developers (1P/2P/3P), establish standards, and manage toolsets like Web IDE and Sandbox.

- Demand Growth: Implement user acquisition strategies across regions (GEO), optimize storefront distribution, and track ROI/effectiveness.

- Platform Synergy: Collaborate with Product/RD to optimize developer consoles, user storefronts, and core infrastructure (Admin, Data tracking).

- Strategy Insight: Research global ecosystem models (GPT Store, AI Native) to refine Marketplace strategy.
TikTok

About TikTok

Inspire Creativity and Bring Joy

Industry
Arts & Entertainment
Company Size
10,000+ employees
Headquarters
Los Angeles, California
Year Founded
Unknown
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