ZainCash

Product Officer

ZainCash  •  Baghdad, IQ (Onsite)  •  1 day ago
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Job Description

About Zaincash

ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq.

Responsibilities:

Product Development

    • Support the product lifecycle from requirements gathering to post-launch activities.
    • Assist in defining and enhancing digital payment products, including wallets, transfers, bill payments, and merchant payments.

Requirements & Collaboration

    • Prepare Business Requirement Documents (BRDs), user stories, process flows, and acceptance criteria.
    • Collaborate with business, technology, QA, operations, and compliance teams to support product delivery.
    • Assist in requirement clarification and stakeholder communication.

Testing & Release Support

    • Support the preparation of UAT scenarios and test cases.
    • Participate in UAT and verify product readiness before release.
    • Assist in production deployments and post-release issue tracking.

Customer Experience

    • Support initiatives to improve customer experience and product usability.
    • Work with design and development teams to enhance customer journeys.

Requirements

  • Bachelor's degree in Business, Computer Science, Information Systems, or a related field.
  • Fresh graduate or up to 1 year of experience in product management, business analysis, or digital product development. Internship experience is a plus.
  • Basic understanding of digital payment products and fintech services.
  • Familiarity with Agile methodologies and the product development lifecycle.
  • Ability to collaborate with business, technical, QA, and operations teams.
  • Fluency in Arabic and English (written and verbal).
  • Basic understanding of APIs and system integrations is an advantage.
  • Exposure to UAT and software testing concepts is a plus.
ZainCash

About ZainCash

ZainCash was founded on the premise that basic payment services must be accessible, helpful, and easy, and so it was licensed in 2016 under the Central Bank of Iraq to offer electronic financial services.

Through its innovative mobile wallet and expanding digital ecosystem, ZainCash enables individuals, businesses, government entities, and non-profit organizations to send, receive, and manage money securely and efficiently. Since its launch, ZainCash has facilitated billions of dinars in transactions, driving financial inclusion and supporting the growth of Iraq’s digital economy.

ZainCash is building a unique ecosystem of products and services that led to awarding it the “Telecom Lead Innovation” in 2019 and nominated for “The Best Mobile Innovation supporting Emergency” by the GSMA in 2020/21. ZainCash was ranked as a top Fintech company by Forbes Magazine in 2023 & 2024 & 2025.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Baghdad , IQ
Year Founded
2015
Website
zaincash.iq
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