H&M Group

PRODUCT MERCHANDISING LEAD

H&M Group  •  Republic of Chile (Onsite)  •  11 days ago
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Job Description

As a Product Merchandising Lead, you act as the main link between Product Merchandising, Commercial teams, and Allocation functions—ensuring accurate stock planning, demand transparency, and efficient replenishment across markets.

You oversee allocation and inventory flows, support decision-making through data insights, and help deliver the right products to the right locations at the right time, balancing commercial opportunities with stock efficiency and customer demand

Product merchandising/ commercial support

  • Act as Contact point and partner-up with Sales Market Commercial teams on stock and inventory topics to facilitate strong commercial execution in Sales Markets
  • Drive transparency/ consistency and secure sharing of best practices across Sales Markets on product merchandising/ commercial execution
  • Challenge Sales Markets’ bottom-up demand plans from a stock-level perspective (only if needed or upon request)
  • Support Sales Markets in setting and adjusting price maps to reflect local competition and stock positions
  • Responsible for the forecasting of supply in relation to demand, sharing insights and corrective measures
  • Decide and provide Sales Markets articles for final sale/ clearance, as well as for special campaigns per channel
  • Decide and provide markdowns (pricing) in collaboration with Inventory Optimization Leads (who provide analyses) and other inventory management measures to Sales Markets (e.g., markdowns if sell-through deviates from other markets)
  • Follow up and forecast R&D for Sales Markets
  • Capture learnings from exit and liquidation cycles to inform future pre-season plannings/ buying quantifications

Allocation & replenishment

  • Act as the key point of contact for assigned SMs and warehouses on all allocation, replenishment, and stock management topics
  • Follow up stock on Sales Market level and review stock-balancing scenarios within a Planning Market (based on analyses provided by Inventory Leads)
  • Responsible for the initial allocation from warehouses to stores in line with Sales Market plans (in target state, via AB2.0)
  • Responsible for adjustments to replenishment speed and setting replenishment blocks or stops for seasonal stock/ predictable demand
  • Set backstock list for articles that needs to be removed from the shopfloor/ pick locations
  • Create transparency on incoming deliveries/ stock status to SM Commercial teams and Store Managers through regular stock update reports

Qualifications

You bring strong analytical, project management, and communication skills.

You understand merchandising, expansion, supply chain, and store operations, and can link commercial insights to store layout and setup.

You confidently navigate cross‑functional work and support commercial improvements.

Education

  • Bachelor’s or Master’s degree or similar in Supply Chain Management, Logistics, Business Administration, Economics, Data Analytics, or a related quantitative field

Skills

  • Commercial expertise: Solid understanding of retail and product merchandising processes
  • Analytical capabilities: Able to interpret sell-through and stock reports to identify improvement areas
  • Communication skills: Clear communication and collaboration skills across Markets and Continent teams
  • Tool proficiency: Good command of Excel and interest in BI tools (e.g.; Power BI)
  • Attention to detail: Detail-oriented; ensures high data accuracy in article tracking and reporting

Experience

  • 2–4 years in product merchandising, retail planning, or commercial operations within retail, fashion, or FMCG

Additional Information

This position is based in Chile.

Mandatory requirements:

  • Intermediate knowledge of Excel and Power BI.
  • Advanced English and Spanish proficiency.

Please note that both technical skills and English level will be assessed during the recruitment process.

If you believe your experience, skills, and ambitions align with this opportunity, please submit your resume by May 31, 2025.

H&M Group

About H&M Group

Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.

But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.

Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.

Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.

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Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Stockholm, SE
Year Founded
Unknown
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