Flight Centre Travel Group

Product Marketing Manager - Global Supply- South Bank, QLD

Flight Centre Travel Group  •  State of Queensland, AU (Onsite)  •  2 hours ago
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Job Description

Product Marketing Manager – Global B2B Supply: Own the go-to-market strategy for the travel content, technology, and partnerships that power global business travel.

ABOUT THE OPPORTUNITY

Join Flight Centre Travel Group and take ownership of product marketing for our global Supply proposition across two flagship corporate brands, FCM Travel and Corporate Traveller. Based in Brisbane, you'll partner with commercial, product, supply, sales and marketing teams across multiple international markets to shape how our Supply capabilities are positioned, launched and understood. This is a high-impact role where you'll combine strategic thinking with hands-on execution, influence key business decisions through market insight, and help drive commercial success globally. If you enjoy autonomy, variety, collaboration, and using AI to work smarter, this opportunity offers plenty of scope to make your mark.

KEY RESPONSIBILITIES

  • Serve as the connection point between global strategy and regional market execution
  • Identify and share opportunities to improve team efficiency through AI-enabled processes
  • Use AI tools to improve research, content creation, competitive analysis and reporting workflows
  • Produce recurring internal communications including newsletters, reporting and intranet content
  • Develop and maintain naming conventions and brand guideline documentation for Supply solutions
  • Act as the subject matter expert on Supply positioning and messaging across the customer lifecycle
  • Conduct customer, competitor and market research to identify opportunities, risks and emerging trends
  • Develop compelling value propositions, positioning and messaging for Supply products and initiatives
  • Critically review AI-generated outputs to ensure accuracy, brand alignment and stakeholder suitability
  • Coordinate training programs and communications to ensure customer-facing teams are launch-ready
  • Own internal platforms, trackers and knowledge management tools supporting Supply marketing activities
  • Build and maintain competitive intelligence frameworks, including positioning, pricing analysis, market capability tracking and go-to-market monitoring
  • Lead go-to-market planning and execution for key Supply initiatives, including communications, enablement and channel strategy
  • Manage end-to-end product launches, including stakeholder alignment, timelines, communications and delivery
  • Define, track and report on launch success metrics such as adoption, enablement reach and pipeline influence
  • Partner with product teams to provide customer and market insights that inform product decisions and requirements
  • Create sales and customer-facing enablement assets including presentations, one-pagers, FAQs, objection handling guides, templates and battlecards
  • Build trusted relationships across Supply, Product, Marketing, Sales, Account Management and regional teams
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

EXPERIENCE & QUALIFICATIONS

  • Excellent written, verbal and presentation communication skills
  • Demonstrated commercial acumen and customer-centric thinking
  • Experience creating sales enablement and customer-facing marketing assets
  • Strong analytical skills with the ability to translate data into actionable insights
  • Genuine day-to-day use of AI tools such as Claude, Jasper, Perplexity or similar
  • Experience working independently and managing multiple priorities simultaneously
  • Technology or marketing-related degree preferred, or equivalent professional experience
  • Travel industry, supply-side, procurement, distribution or NDC knowledge highly regarded
  • Demonstrated experience developing positioning, messaging and go-to-market strategies
  • Proven ability to conduct and maintain competitive intelligence and market analysis programs
  • Strong stakeholder management and relationship-building skills across cross-functional teams
  • Experience leading or contributing to product launches involving multiple stakeholders and markets
  • 5+ years' experience in product marketing or related roles, ideally within B2B SaaS, technology or a matrixed global organisation

What you'll Enjoy


🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026/Sydney 2027)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚 Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#LI-BC1#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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