Job Description

About Us:

AudioCodes (NASDAQ, TASE: AUDC) AudioCodes has a proven 30-year record of domain expertise in enterprise voice services with a history of innovation in conversational AI SaaS applications. With solutions powering the Fortune 100 enterprises, our Voice.AI platform transforms workplace collaboration through cutting-edge Conversational AI technologies.

Voca CIC: Award-winning AI-first CX for Microsoft Teams and more

Voca CIC is AudioCodes' flagship, award-winning Contact Center as a Service (CCaaS) portfolio, designed to meet organizations where they are today and where they're going next. The portfolio covers two distinct opportunities: a Microsoft Teams-native contact center for organizations standardized on the Microsoft ecosystem, and a voice-platform-agnostic AI Receptionist that runs on top of any phone system.

It is AI-first by design, embedding Conversational AI and Generative AI into the agent and customer journey through AI voice agents, AI call summarization, and sentiment analysis, alongside an omnichannel toolkit that unifies voice, chat, and email into a single agent screen. Voca CIC has won three major industry awards in two years (CX Today Best Microsoft Teams Contact Center 2024, CX Today Best CX Deployment 2025, and UC Today Best Microsoft Teams Contact Center 2025), with more than 200 enterprise customers in production across 12+ Microsoft Azure regions worldwide.

The Voca AI Receptionist is our standalone, entry-level AI offering for businesses of all sizes, from SMB to large enterprise. Built as a multi-platform solution that sits on top of any voice platform (Microsoft Teams, Cisco, Avaya, RingCentral, traditional PBX, or carrier voice services), it dramatically expands our addressable market well beyond the Microsoft footprint. It delivers AI-driven call routing, document and website-grounded Q&A, CRM integration, appointment scheduling, and outbound SMS to organizations looking for a fast on-ramp into AI-powered customer service, regardless of the phone system they already own.

If you want to build at the intersection of Microsoft Teams, Azure, and applied AI, with real enterprises depending on your work every day, this is where it happens.

What You’ll Do

• Craft Messaging that Resonates Define product positioning, messaging and value propositions that clearly articulate what makes Voca CIC different - tailored for enterprise buyers, partners, Customer Experience, AI and contact center leaders
• Lead Go-to-Market Launch new experiences, features, use-cases, and solutions with targeted campaigns, messaging frameworks and sales tools
• Create Compelling Content Own the development of high-impact assets - from sales decks and one-pagers to thought leadership, customer stories, and demo scripts
• Fuel Demand Generation Partner with Growth Marketing and Field Marketing teams to drive campaigns, webinars, podcasts and events that generate awareness and substantiate our leading market position
• Enable Sellers and Channel Partners Collaborate with Product and Business to build clear, concise sales enablement tools, battle cards, and competitive insights

About Us

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Your mission

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Requirements

Minimum Requirements:

• 3+ years in product marketing, marketing management and/or in content writing disciplines within technology companies, with a clear record of successful delivery and marketing impact
• Superior GTM understanding, messaging and writing skills
• Experience with B2B product marketing, Demand Generation & Capture frameworks and content writing
• Excellent communication and presentational skills

Preferred Requirements:

• Technology/SaaS experience and orientation, openness to learn new technology fields, terminology and key elements that build a product
• Specific experience in one or more of the following: Contact Center, Customer Experience, AI, Bots and Automation
• True strategic marketing thinker with a “get things done” approach