At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships.
Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly get earned the Top Employer Award – in recognition for our unwavering commitment to fostering a supportive, innovative, and inclusive environment to people.
Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital future.
The Product Manager – Wired Connectivity is responsible for managing the end-to-end lifecycle of wired connectivity products and services, including fiber broadband, dedicated internet access, fiber to home and enterprise connectivity solutions The role drives product strategy, development, pricing commercialization, and performance management to achieve revenue growth, customer satisfaction, and market competitiveness
The Product Manager – Wired Connectivity is responsible for managing the end-to-end lifecycle of wired connectivity products and services, including fiber broadband, dedicated internet access, fiber to home and enterprise connectivity solutions The role drives product strategy, development, pricing, commercialization, and performance management to achieve revenue growth, customer satisfaction, and market competitiveness
Key accountabilities and decision ownership:
Product Strategy & Portfolio Management
Commercial & Financial Management
Customer & Market Insights
Product Development & Delivery
Stakeholder Management
Performance Monitoring
Key performance indicator:
• Revenue Growth from Wired Connectivity Products
• Product Profitability (Gross Margin)
• New Customer Acquisition and Retention
• Successful Product Launches and Time-to-Market
• Customer Satisfaction and Product Adoption Rate
Core competencies, knowledge and experience: Business Competencies:
• Demonstrates strong understanding of telecommunications products, enterprise connectivity services, customer requirements, market dynamics, and competitive positioning
• Applies commercial and strategic thinking to align product decisions, investments, and portfolio development with business objectives and revenue growth targets
Creativity and Innovation
• Identifies market opportunities and develops innovative connectivity solutions that address customer needs and business objectives
• Continuously seeks improvements to products, processes, and customer experience to enhance competitiveness and drive growth
Business Know how
• Demonstrates strong business acumen with a clear understanding of enterprise customer needs, market trends, and the commercial drivers of telecommunications services
• Translates business objectives into effective product strategies that deliver customer value, revenue growth, and competitive advantage
Working with Change
• Adapts effectively to evolving business priorities, customer requirements, and technological advancements within the telecommunications industry
• Embraces and supports change initiatives, driving the successful implementation of new products, processes, and ways of working
Project and Program Management
• Plans, coordinates, and delivers product initiatives and enhancements, ensuring alignment with business objectives, timelines, and stakeholder expectations
• Manages project risks, dependencies, and cross functional collaboration to achieve successful and timely delivery of outcomes
Functional Competencies:
• Manages the end-to-end product lifecycle, including product development, commercialization, enhancement, and performance management
• Conducts market analysis, customer research, and competitor benchmarking to identify opportunities and drive product growth
• Develop business cases, pricing strategies, and revenue plans while collaborating with technical, commercial, and operational stakeholders to deliver successful products
Must have technical / professional qualifications:
• Bachelor's Degree in Telecommunications, Engineering, Information Technology, Business Administration, or a related field
• Minimum 3–5 years of experience in product management, telecommunications, ICT, or enterprise connectivity services
• Strong knowledge of wired connectivity solution
Desired
• Experience in enterprise/B2B telecommunications, including pricing strategy, business case development, and commercial product management.
How to Apply. If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to create/ update your candidate profile on the recruitment portal and then Click on the apply button Remember to attach your resume.
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