Provides strategic direction for lending products existing or new market segment(s) of a larger and/or more complex nature. Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation; monitors achievement of the goals. Manages the development and implementation of supporting policy and procedures. May have profit/loss responsibility for the product.
As a senior level Product Manager the position’s results and/or actions impact the Bank’s long-term operations, revenues or profitability. As a result, the position has extensive contact with other Bank departments for the effective and profitable marketing of new products and the enhancement of existing products for which the position is responsible.
The position champions strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives through assigned products and/or services.
In addition, the position oversees and evaluates high-level processing key performance indicator models and develops reporting to manage business function processes effectively.
Manages a team of professionals (includes people, budget and planning).
Bachelor’s degree, and a minimum of 12 years’ experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years’ higher education and/or work experience, including a minimum of 12 years’ experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s).
7 years’managerial and/or project management experience in relevant product line(s).
Strong financial analysis skills, including cash flow and components of product profitability.
Excellent developmental, analytical and research skills.
Extensive network of industry and client contacts on a national scale and extensive market intelligence.
Industry-specific knowledge.
Excellent verbal and written communication and interpersonal skills.
Strong presentation skills.
Demonstrated principled leadership skills with sound business ethics.
Dedicated customer service focus. Ability to use expert resources when necessary.
Master’s degree.
Extensive knowledge of Bank/personal computer software programs utilized by the Division.
Ability to interact professionally with all levels of personnel, including senior management.
Self-motivated, well-organized individual.
Action-oriented individual.
Ability to work under critical time constraints.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $154,700.00 - $257,900.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Buffalo, New York, United States of America

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.