Job Description

An Amazing Career Opportunity for a Product Manager User Experience!!

Location: Austin, Texas / Cardiff, Wales / Stockholm, Sweden / Krakow, Poland

Job ID: 42038

The Product Manager for User Experience will be responsible for mapping all user touch points across all categories of readers and translating these into a cohesive user experience.This will require revisiting the entire software tools & SDK product portfolio and establishing a class leading implementation strategy, facilitating the easy integration of our embedded products, as well as the desktop readers and handheld devices.

This role comprises not only owning all cloud, desktop and mobile tools & SDKs but also our diverse Cloud APIs and services that help customers to integrate and manage our readers within their solutions. The PM will need to work closely with various teams, including Engineering, Sales, Pre-Sales, Marketing, and Operations, to successfully execute the defined strategies and meet business and market requirements.

Are you a problem solver, an out-of-the-box thinker, and a knowledge seeker? If the answer is “yes,” this mission is for you. HID is seeking a new Product Manager for revitalizing the user experience within the RFID Reader division.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Identification Technologies (IDT):

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

As our Product Manager User Experience, you’ll support HID’s success by:

• Managing the SW Tools & SDK portfolio and developing it further.
• Providing services and APIs so that the customer can manage our readers within their solutions.
• Being aware of the latest changes in the market (including competitors) when it comes to device management within networks.
• Maintain market and competitive awareness by analyzing market data and applying it to the product strategy, with strategies for monetization.
• Coordination of go-to-market strategies for software tools with marketing communications and sales.
• Close cooperation with Product Owners (PO) and Business Owners (BO) by acting as the voice of the customer.
• Priority balancing between customer needs, market, business case, and internal capabilities.
• Communication with various internal stakeholders, customers, the market, and partners.
• Sales, Pre-Sales, Tech Support, and Professional Services teams training, and all relevant stakeholders in the context of Software Tools & SDK.

Your Experience and Background include:

• Bachelor’s degree in engineering
• Candidates with equivalent education plus relevant work experience may also be considered
• Understanding of Scaled Agile Framework (SAFe) processes
• Demonstrated ability to work across cultural, geographical, and disciplinary team boundaries
• Modern programming languages such as C, C++, Rest
• Knowledge about cloud architectures and commercial cloud service providers
• Proficient with Jira and Confluence or similar Product Management software
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, Miro etc.
• Familiar with MS Windows, Mac OS, Linux, and mobile OS (Android, iOS)
• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems
• Up to 10% of travel and fieldwork, including international travel may be required. Therefore, employee must possess or be able to acquire a valid passport
• Ability to work flexibly to direct and support colleagues located in other time zones

What we can offer you:

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com

We would like to inform you that the ‘Procedure for reporting violations of the law applicable at ASSA ABLOY Opening Solutions Poland S.A company’ has been introduced. , the content of which is available at www.assaabloy.com.pl/pl under ‘Company documents’ and ‘Privacy Center’

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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