The Product Manager will drive discovery, experimentation, vision, strategy, and delivery across one of our many technical products. Our technical products cover the entire insurance value chain, enabling frictionless customer and agent experiences during shopping, quoting, servicing, and claims processing. They also enable our users to create, modify, and underwrite our insurance products.
An in-person interview may be required during the hiring process
State specific pay scales for this role are as follows:
$94,548 to $179,458 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)
$85,871 to $162,771 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
$77,283 to $146,494 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Essential Job Functions:
• Identify and understand user needs by conducting research. Types of discovery research include: basic user interviews, literature reviews, analyzing support, and reviewing product analytics. Synthesize findings and clearly communicate to team.
• Participate in assumption mapping and work with Design, Product Analytics, and Engineering to run experiments.
• Capture and document enhancement requests in the backlog and work with requestors to identify the root problem their enhancement requests are addressing.
• Gather basic inputs used to score problems and opportunities and help prioritize which problems or opportunities to address.
• Participate in opportunity mapping for prioritized problems and opportunities to identify potential solutions.
• Develop and evangelize a product strategy and 1 year roadmap, aligned with the overall portfolio.
• Understand the target outcomes and business cases for your product area, and build roadmaps and requirements focused on delivering value. Ensure your epics contain a viable plan to track progress towards outcomes.
• Leverage story mapping and various splitting techniques to break prioritized initiatives down into impactful epics and stories to deliver incremental value as quickly as possible
• Collaborate with multiple functions to ensure breakdown can be efficiently implemented
• Coordinate with engineering to create the list of stories and epics to be included in each sprint based on priority, effort, capacity, and dependencies
• Draft excellent epics and stories with comprehensive, clear, and concise information and strong acceptance criteria
• Lead refinement and answer questions as needed
• Track sprint progress and notify stakeholders of delays
• Work with peers and cross functional teams to unblock dependencies or escalate
• Work with Product Analytics to identify UI and API driven events that help the team understand user experience and adoption, and document tracking needs within user stories and epics
• Prepare release notes, update living documents, and answer questions during rollout as needed
Education:
• Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management
Experience:
• 3+ years product management and/or product design
• 3+ years managing complex initiatives from initiation to completion using product management processes and best practices
• Experience in defining and implementing product metrics to track performance and success
• Experience handling all stages of product delivery
• Experience representing various customers and stakeholders during planning
• Preferred: Property & Casualty (P&C) insurance experience
Skills and Abilities
• Solid understanding of basic P&C insurance technology, including their functionality, limitations, advantages, and future direction
• Basic understand of the insurance technology ecosystem including common integrations and dependencies
• Skilled at managing products with an active development roadmap
• Proficient at influencing your product team and cross-functional business teams using earned leadership and strong communication skills
• Experience working in agile software delivery
• Able to develop and present complex problems in a straightforward way
• Exceptional verbal, oral, and written communication skills
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers
We offer many great benefits, including:
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
USD $94,458.00 - USD $179,048.00 /Yr.
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We are an award-winning company, and we owe that to our amazing team!
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Mercury was founded in 1961 by George Joseph, Mercury’s Founder and Chairman. Back in the 50s, everyone paid the same rate, regardless of their driving record. Joseph decided he could create a new system by developing an insurance company that used different factors to create fair and equitable rates for a variety of drivers.
“We called our company Mercury, because I wanted us to be fast and nimble, just like the Roman God of business and merchants,” says Joseph. “He was also responsible for delivering good news to people on Earth, which is exactly what we do for Mercury customers every day.”
We, Mercury Insurance (NYSE-MCY), are a leading independent broker and agency writer of automobile insurance in California and one of the fastest growing automobile insurers in the nation. We were ranked as the fourth largest private passenger automobile insurer in California, with over $4.5 billion in total assets, 4,500 team members, and 8,000 independent agents.
We started by providing comprehensive coverage options for auto and expanded our offerings into home, condo, renters, and business insurance, as well as mechanical protection. We operate through a network of local, independent agents in Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia.
