As Space & Assortment Product Manager your goal is to provide joined up tools and services for business stakeholders to manage Ranging, Assortment, Space and Display planning processes. Removing existing manual and parallel processes, exceptions and duplication to support the operational optimization of our Food Group and the expansion of capability within Fashion, Home & Beauty.
You will be responsible for understanding business problems and pain points relating to your domain. You will set the strategy across your team for the area and create a roadmap and prioritized backlog of work to achieve the business goals. Set yearly/quarterly objectives and key results that you and your team(s) can measure.
You will work with two main delivery teams; the ‘BAU’ Product Squad and the Programme team, as well as working with various partners and internal teams who operate in the space to bring the overall strategy to life. The shapes of these teams may change over time as work is delivered and you would be expected to help inform the best fit shape for the area based on business priorities. You will retain ultimate responsibility for the domain and acting as the key subject matter expert for the area within Foods D&T.
What you'll do
Support shaping the product vision to influence business outcomes, balancing customer needs, product health and industry trends; collaborating across M&S to deliver resilient solutions
Collaborate closely with partners to align business, product and technical priorities, supporting product direction and promoting the roadmap
Manage and prioritise the backlog, defining user stories, features and functionality to address pain points and improve customer experience
Partner with a multi-disciplinary squad (Analysts, Engineers, UX/UI Designers) through the Product lifecycle, ensuring success measures are defined, tracked and communicated
Support business case creation, DevOps processes and launch readiness; track industry developments and identify innovation opportunities to keep M&S best in class
Who you are
An understanding of and interest in product management and customer needs
Able to organise and prioritise work collaboratively across multiple disciplines
Analytical and logical in problem solving, with good communication skills across cross-functional teams
Awareness of Agile product delivery, product health and performance principles
Experience with product management tools and processes; retail or Space, Range & Display exposure desirable but not essential
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.
Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.
We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.
