Job Description

Position Responsibilities and Expectations:

This hands-on product management role turns customer needs, technical requirements, product capabilities, market opportunities, and business objectives into successful software features and experiences from concept through release and post-launch support.

• Define and deliver software products, tools, features, and experiences that drive and enhance Fanatec hardware products as part of the Product Management team.

• Help define and maintain the software product roadmap, including application capabilities, drivers, firmware, settings, profiles, game compatibility, and additional software-enabled functionality.

• Gather and synthesize customer, community, market and game ecosystem research. Translate insights into clear product requirements and recommendations.

• Create and maintain product firmware and software focused requirement documents, feature definitions, user experience expectations and release criteria.

• Prioritize feature backlogs, release scope, tradeoffs, and launch readiness with engineering, project management, and stakeholders.

• Work closely with software engineering, firmware, hardware engineering, UX/UI design, QA, project management, customer care, marketing and go-to-market teams to deliver complete user experiences.

• Evaluation, testing, beta feedback and release validation for software builds, firmware, device setup, configuration settings, car profiles, and game compatibility.

• Create business cases, financial inputs, forecasts, and market opportunity assessments for new software capabilities, extra features, and product improvements.

• Help sales, marketing, customer care, and go-to-market teams understand software positioning, features, benefits, target users, competitive differentiation, and launch priorities.

• Create executive overviews and proactively communicate project status, decisions, risks, issues, blockers, and recommended actions to stakeholders.

• Create and maintain supporting product documentation, including release notes, FAQs, manuals, knowledge base input, setup guidance, recommended settings, and product profiles.

• Investigate software and product issues, create issue reports, prioritize bugs, and support root cause analysis and resolution planning across the lifecycle.

• Monitor post-launch customer feedback, usage insights, reviews, community feedback, issue trends, sales input, and competitive changes.

• Work closely with game developers and licensors on features, bugs, issue solving and implementation.

Essential Skills and Experience:

Required:

• 3+ years of Product Management experience in software development, or similar equivalent experience, such as gaming software, gaming peripherals, simulation products, or related technology fields.

• Experience working with software development teams and understanding of software product development from concept through launch, release management, and lifecycle support.

• Strong passion for and practical familiarity with sim racing and simulation

• Experience creating product requirements, user stories, acceptance criteria, feature definitions, release criteria, and prioritized backlogs.

• Strong understanding of customer-facing software experiences and the ability to balance user experience, technical feasibility, quality, security, schedule, and business priorities.

• Excellent communication skills, including the ability to explain complex technical concepts clearly to non-technical audiences and senior stakeholders.

• Ability to work effectively with cross-functional teams, including software engineering, firmware, hardware engineering, UX/UI design, QA, project management, marketing, sales, customer care, operations, and executive stakeholders.

• Analytical approach to decision-making, including comfort with customer feedback, usage data, issue trends, competitive analysis, business cases, and data-driven recommendations.

• Strong customer focus and experience helping deliver software products, features, or experiences that address real consumer needs.

• Strong organization, ownership, and attention to detail across documentation, product requirements, roadmap inputs, launch materials, release notes, issue reports, and stakeholder communication.

• Self-directed and proactive approach to issue solving, escalation, follow-up, and stakeholder reporting.

• Open-minded, collaborative, and highly motivated attitude with a willingness to solve problems hands-on.

• Proficiency with general office productivity suites for documents, spreadsheets, presentations, communication, and collaboration.

Beneficial:

• Experience with Jira, Confluence, git, agile development workflows, product requirement systems, issue tracking tools, analytics tools, or similar software product development workflows.

• Experience with device configuration software, drivers, firmware update workflows, calibration, setup profiles, game integrations, APIs, telemetry, analytics, cloud-connected features, or embedded and connected hardware products.

• Experience with AI integrations, Agents and solutions.

• Experience with sim racing software ecosystems, gaming peripherals, force feedback systems, wheels, pedals, accessories, driver software, firmware, configuration tools, or setup profiles.

• Education in software engineering, computer science, engineering, product management, business, technology, or a similar field.