Kotak Mahindra Bank

Product Manager-SME-SME Tech Project

Kotak Mahindra Bank  •  Mumbai, IN (Onsite)  •  15 days ago
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Job Description

Department SME – Tech Project Location Mumbai Reporting Relationships National Product Manager / Lead – Product Manager Position Grade M4/M5

  • This is an Independent role and candidate will manage the Tech Initiatives of One SME as business Product manager
  • Role will require understanding the existing processes, identification of ways to digitize the same using AI / Tech to improve customer experience, TAT and efficiency
  • Good knowledge on asset side is required to be able to understand the process in detail and design the digital journeys accordingly.
  • Candidate is expected to be alert on competitive elements in the target segments (viz. other banks etc.) & have a good awareness on macroeconomic data
  • Defining requirement for various digital/automation journeys for MSME customers
  • Taking internal approvals from legal, ORM, Compliance, Credit, Policy, Etc.
  • Work closely with various internal teams to better the product and also create relevant MIS’s/data to drive business objectives
  • Closing the BRD & Liasoning with tech team for development
  • Conducting UAT and production sanity testing
  • Handling day to day challenges/queries being faced in live digital journeys and resolving them
  • Focus to continually improvise the customer experience and simplification of existing journeys
  • B.E., B. Tech, CA, MBA from top B school with strong analytical capabilities, good understanding of digital journeys
  • Experience: 3-7 years in MSME product management Or Digital journey development Or MSME asset Sales
Kotak Mahindra Bank

About Kotak Mahindra Bank

About Kotak Mahindra Group:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.

The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.

The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
1985
Website
kotak.com
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