Banco Plata

Product Manager Senior [Collection]

Banco Plata  •  Mexico (Onsite)  •  10 hours ago
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Job Description

We are looking for a Product Manager to lead the development and scaling of automated legal collections processes.

This role sits at the intersection of product, legal, data, and operations and focuses on building a high-impact product that directly drives recovery, cost efficiency, and scalability of legal operations.

You will own a critical product area end-to-end — from defining the vision and strategy to delivering measurable business outcomes across the full legal collections lifecycle.

Challenges that await you:

  • Own the product direction and roadmap for legal collections automation
  • Translate business and legal strategy into scalable product solutions
  • Design and launch end-to-end automated workflows across the legal lifecycle (case selection, document generation, filing, status tracking)
  • Drive improvements in key business metrics such as recovery rate, cost per case, and time-to-resolution
  • Build and iterate on decisioning logic using data, segmentation, and scoring models
  • Define success metrics and lead experimentation (A/B testing) to optimize performance
  • Work closely with Legal, Collections, Data Science, Engineering, and Operations to deliver solutions end-to-end
  • Own integrations with external partners (law firms, courts, vendors)
  • Ensure scalability and compliance of all product decisions

What makes you a great fit:

  • 4+ years of experience in Product Management
  • Experience owning a product area or key product initiatives end-to-end
  • Strong analytical mindset and ability to work with data to drive decisions
  • Experience building or improving workflow-based or operational products
  • Ability to translate complex business processes into product solutions
  • Experience working closely with engineering teams and understanding technical constraints
  • Strong stakeholder management and ability to drive alignment across functions
  • Experience working with product metrics and running experiments
  • B2 or higher English level for effective communication with an international team

Our ways of working:

  • Innovative Spirit: A commitment to creativity and groundbreaking solutions
  • Honest Feedback: valuing open, transparent communication
  • Supportive Team: a strong, collaborative community
  • Celebrating Achievements: recognizing our wins together
  • High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

  • Relocation support to one of our hubs — Mexico — with assistance for the employee and their family
  • Flexible work from our office
  • Healthcare Coverage
  • Education Budget: Language lessons, professional training and certifications
  • Wellness Budget: Mental health and fitness activity reimbursements
  • Vacation policy: 20 days of annual leave and paid sick leave
Banco Plata

About Banco Plata

Banco Plata is the fastest-growing financial institution in Latin America and the largest private digital bank by customer volume. In just three years, we achieved a $5 billion valuation and reached 4 million active customers.

With over $2 billion raised in debt and equity, Plata—the U.S.-based holding company of Banco Plata—has surpassed $600 million in annualized revenue.

Banco Plata has built a fully integrated technology ecosystem, including a proprietary core banking system, CRM, and a customer-centric app designed to simplify the financial experience. This is powered by 800 in-house developers and more than 3,000 frontline customer service professionals.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Mexico City, MX
Year Founded
2023
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