Job Description

Strategy & Operations Associate

What we’re searching for

If you are a creative problem-solver with an entrepreneurial mindset who enjoys tinkering with new technology, learning about how things work and who wants to redefine the status quo, then keep scrolling…

We are looking for an associate who shares a passion for strategy, design, and technology to join our close-knit and dynamic team in London to work on complex business problems to unlock business growth and innovation. As a generalist, you will partner with multidisciplinary teams across operations, technology, data analytics and finance to redesign how the bank delivers a seamless and enhanced client experience. It is an exciting opportunity for an individual to work on meaningful and high-impact initiatives that enable the target state vision for client onboarding, and other future initiatives, whilst continuing to build on a set of transferrable skills.

A successful candidate will have the opportunity to:

• Engage in strategy development of business initiatives to define and establish target state operating models across functions and asset classes
• Contribute to the delivery of go-to-market strategies for market-leading in-house and vendor solutions in collaboration with cross-functional partners
• Conceptualize, develop, and test minimum viable products (MVP) to solve critical business problems and help scale successful use cases client onboarding lifecycle
• Manage cross-organizational transformation agenda; own and execute on key program deliverables while measuring success against clearly defined milestones/ roadmap
• Accelerate the adoption of emerging and cutting-edge technologies such as Artificial Intelligence and Machine Learning within the firm to deliver overall business value

About us and what we do

Our team operates as an in-house consulting function and we focus on identifying, developing and executing on long-term strategic initiatives to drive overall business performance, grow and scale our operating model while enabling digital innovation within the Corporate & Investment bank. Aligned to the Capital Markets line-of-business, we are a transformation function that partners closely with cross-organizational teams such as CIB Operations, CIB Technology and CIB Data Analytics to deliver on high-impact and market-leading solutions with the collective objective to: provide exception client experience, create competitive advantages, build scale and create efficiencies, and securing the firm.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.