Job Description

About the role

We’re looking for a Product Manager to support the growth and performance of our Secured Lending business in the UAE. Working with the Head of Secured Lending, you’ll help shape mortgage strategy, develop customer-focused propositions and oversee portfolio performance across Wealth & Personal Banking, including Premier and Private Banking.

Key responsibilities

• Support the mortgage strategy and delivery of business performance targets.
• Monitor performance, market trends, customer needs and portfolio insights to identify opportunities.
• Support the development, enhancement and launch of mortgage products.
• Work with Credit, Risk, Finance, Operations, Technology, Transfer Pricing and distribution teams.
• Support mortgage distribution across digital, branch and relationship-led channels.
• Help develop differentiated propositions for execution-only, controlled-advice and discretionary solutions.
• Contribute to customer journey design and the use of data and analytics to improve customer outcomes.
• Maintain effective portfolio tracking, reporting and concentration monitoring.
• Ensure robust compliance, risk management and control standards across the mortgage business.
• Oversee systems, processes, quality checks and management reporting.
• Support responsible lending and ensure customer, regulatory and business requirements are reflected throughout the product lifecycle.

Requirements

• A full-time graduation degree of at least three years is essential for obtaining a UAE visa and work permit. For degrees obtained outside the UAE, valid attestations and equivalency are also mandatory.
• At least three years’ retail banking experience within a financial institution.
• Relevant degree in business, finance or related discipline.
• A full-time degree of at least three years is required for UAE visa and work-permit purposes. Overseas degrees must have valid attestation and equivalency documentation.
• Strong understanding of product management and the UAE retail banking market.
• Ability to turn customer, market and performance insights into practical product strategies.
• Strong stakeholder-management, communication and problem-solving skills.
• Proven ability to meet deadlines and deliver high-quality outcomes.
• Experience in mortgages, secured lending or retail baning product management.
• Experience in product development and customer journey design.
• Exposure to financial-product marketing and cross-functional delivery.
• Knowledge of Premier and Private Banking propositions.
• Experience using Excel and Power BI for analysis, reporting and dashboard development.
• Certification or practical experience in applying AI tools and techniques.

What you’ll bring

You’ll be a commercially minded and collaborative product professional who can connect strategy with execution. You’ll be comfortable working with data, managing stakeholders and balancing customer needs, growth, risk and control.

We support flexible and alternative ways of working where possible, subject to business and regulatory requirements.

HSBC is committed to an inclusive workplace where colleagues are valued, respected and able to develop their careers. Personal data provided during the recruitment process will be handled in accordance with our Privacy Statement, available on the HSBC website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited