Job Description

Product Manager | Secured Working Capital| Sr. Manager/ AVP

Business Unit - Business Banking Assets (BBA)

Location - Mumbai

Role Purpose

The Product Manager – Secured Working Capital Loans will be responsible for end-to-end ownership of secured working capital products including Cash Credit (CC), Overdraft (OD), Working Capital Term Loans (WCTL), and collateral-backed WC structures.

The role involves pricing, policy alignment, process optimization, and performance management, while working closely with Credit, Risk, Sales, Operations, Legal, Technology, and Compliance teams to ensure sustainable portfolio growth and strong customer outcomes.

Scope of Ownership

• Primary ownership: Secured Working Capital products
• Collaborative interface:
• Leveraging secured lending experience
• Aligning with process, policy and key stakeholders
• Cross‑learning on portfolio behavior and risk frameworks

Key Responsibilities

Product Ownership & Strategy

• Own the product lifecycle for secured WC products – design, program frameworks, enhancements and rationalization.
• Define product positioning, target customer segments, eligibility logic and value proposition.
• Drive sustainable portfolio growth with balanced focus on volumes, yield, risk and customer outcomes.

Portfolio, Pricing & Analytics

• Own pricing frameworks, ROI logic and profitability levers.
• Track portfolio performance across:
• Renewals, Portfolio Health, Utilization and churn
• Track major Income lines
• Use data‑led insights on identifying problems and subsequently resolving issues.
• Support complex deal structures
• Address product or policy‑related escalations
• Incorporate field feedback into product design

Business Enablement & Deal Support

• Develop and maintain product notes, FAQs, internal decks and training material for Business and Credit stakeholders.

Process, Journey & Digitization

• Work with Operations and Technology teams to:
• Simplify transaction and drawls process
• Reduce friction in documentation and fund availing processes
• Drive journey improvements while maintaining strong credit discipline and compliance.
• Track market and competitor trends in secured WC lending and recommend responses.

Who Should Apply

This role is well‑suited for strong internal performers who have built credibility in secured lending and want to influence product strategy on a scale.

Relevant Backgrounds

• Experience with:
• Credit appraisal or program frameworks
• Deal structuring and deviations
• Portfolio management or renewals
• Customer‑level profitability and risk assessment

Experience & Qualification

• 3–4 years of overall experience in Business Banking / MSME / Secured Lending
• MBA / CA / CFA or equivalent qualification preferred (not mandatory for strong internal candidates)

Skills & Competencies

Functional

• Strong understanding of secured lending, collateral and credit economics
• Ability to interpret portfolio data and risk trends
• Comfort working across Business, Credit and Operations

Behavioral

• High ownership mindset
• Ability to influence without authority
• Structured thinking and clear communication
• Commercial acumen with risk sensitivity

Why This Role Is a Strong Career Move

• Ownership of core secured WC products, a key growth engine for Consumer Bank
• Opportunity to apply in a strategic product role
• High visibility with leadership, heads and forums